At a Glance
- Tasks: Support logistics for a fast-growing menswear brand and manage retail orders.
- Company: Join Wax London, a vibrant menswear brand with a unique character.
- Benefits: Enjoy competitive salary, staff discounts, summer hours, and 26 days annual leave.
- Other info: Hybrid working model with excellent growth opportunities in a creative environment.
- Why this job: Kickstart your career in supply chain and logistics with a dynamic team.
- Qualifications: Experience in supply chain or customer service is a plus; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Wax London is a fast-growing Menswear brand with ecommerce, retail and wholesale channels. Born out of a desire to make great clothes with character and integrity, we draw inspiration from vintage and modern shapes and weave in texture, pattern and print to create more than just clothing but pieces full of personality. Due to upcoming maternity leave, we are looking for an Operations Assistant to join our dynamic team at our Camden head office. Reporting to the Operations Manager alongside another Operations Assistant, you will support the full logistics cycle of our omnichannel business. This is an excellent opportunity for someone who either has some experience and is looking to make the next step, or for a recent graduate who is looking to build their career in the field of supply chain and logistics.
The Role
- Full Time | 12 month FTC | Hybrid 35 hours per week | Hours 09:30 - 17:30
- Competitive salary commensurate with experience
- Perks including staff discount and summer hours
- 26 days annual leave + bank holidays (pro-rata where applicable)
Key Responsibilities
- Ownership of retail orders for Wax stores including raising within the ERP, tracking, management and communications.
- Support the Ops team with all inbound and outbound stock movements from suppliers and to wholesale customers, including raising ASNs within ERPs and Monday.com.
- Maintaining accurate freight costings in the ERP.
- Communicating with three global warehouses regarding commitment and working closely with them on any/all inventory and logistics matters.
- Liaising with suppliers regarding sample shipments and supporting the Marketing Team with PR orders.
- Supporting the CS team with customer queries, returns and refunds where applicable.
- Assisting the Operations Manager with any/all ad hoc administration duties.
The Ideal Candidate
- Experience within a supply chain, logistics, planning, customer service or administrative role.
- Excellent written and verbal communication skills, with the ability to build positive relationships with both internal and external stakeholders.
- Strong organisational skills with ability to manage multiple priorities in fast-paced environment.
- High IT literacy with an intermediate level in Microsoft Office Suite.
- High attention to detail and strong data accuracy.
- A proactive approach to problem solving and continuous improvement and a willingness to learn and develop.
- Previous exposure to freight, export documentation, ERP systems or supply chain processes would be advantageous but it is not essential.
Operations Assistant - FTC (Mat Cover) in London employer: Wax London
Wax London is an exceptional employer that fosters a vibrant and inclusive work culture, perfect for those looking to grow in the supply chain and logistics field. With a competitive salary, generous annual leave, and unique perks like staff discounts and summer hours, employees are encouraged to thrive both personally and professionally in our Camden head office. Join our dynamic team and be part of a brand that values character and integrity in every piece we create.
