At a Glance
- Tasks: Provide top-notch support via chat and email to enhance customer experience.
- Company: Wawa Fertility, a leading player in the fertility care sector.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in a supportive environment with career advancement potential.
- Why this job: Be the first point of contact and make a real difference in customers' lives.
- Qualifications: 2+ years in SaaS support with strong communication and problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
wawa fertility in London is seeking a Customer Support Specialist to deliver high-quality support through chat and email. You will be the first contact for customers and play a key role in improving their experience with our platform.
Ideal candidates have:
- 2+ years in SaaS support
- Excellent communication skills
- A strong problem-solving mindset
The position is hybrid, requiring 3 days a week on-site in Paddington.
Hybrid SaaS Support Specialist — Fertility Care employer: wawa fertility
Wawa Fertility is an exceptional employer dedicated to making fertility care accessible for everyone, offering a mission-driven work environment where your contributions directly impact families worldwide. Located in the vibrant Paddington area of London, we provide a hybrid work model that fosters flexibility and collaboration, allowing you to thrive in a supportive culture while developing your skills in healthcare technology. Join our founding team to shape the future of our platform and enjoy generous rewards, professional growth opportunities, and the chance to be part of something truly meaningful.
