At a Glance
- Tasks: Troubleshoot and install telecoms equipment while providing top-notch support to business users.
- Company: Join Wavetel, a diverse and inclusive telecoms company that values authenticity.
- Benefits: Competitive salary, supportive work environment, and opportunities for skill development.
- Other info: Dynamic role with opportunities for career advancement and a commitment to diversity.
- Why this job: Make a real impact in the telecoms industry with hands-on experience and growth potential.
- Qualifications: 1-2 years in technical support, VoIP knowledge, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Job Description
Responsibilities include
- Raising technical support cases against telephone and email requests
- Troubleshooting and performing diagnostics to determine problem, testing, and providing solutions to business users
- Attending customer site visits to install network switches, routers, and telecoms equipment
- Required Skills
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- 1-2 Years’ experience in a technical support environment troubleshooting & configuring Vo IP system, SIP Trunks
- Configuration of switches and routers
- Understanding of Vo IP/PBX/SIP protocols
- UK Drivers Licence
- Fast learner.
- Ability to develop technical skills.
Desirable Skills
- Firewalls
- Experience working with Asterisk
- Networking / Cabling
Wavetel believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work.
We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
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Telecoms Field Engineer (VoIP) (Goodmayes) employer: Wavetel Business
Wavetel is an exceptional employer for Telecoms Field Engineers, offering a dynamic work environment in Goodmayes where diversity and authenticity are celebrated. With a strong commitment to employee growth, we provide opportunities for skill development in VoIP technologies and a supportive culture that values fairness and collaboration. Our focus on innovation and customer satisfaction ensures that every team member plays a vital role in delivering top-notch telecom solutions.
