At a Glance
- Tasks: Troubleshoot and install telecoms equipment while providing top-notch support to business users.
- Company: Wavetel, a diverse and inclusive telecoms company committed to equality.
- Benefits: Competitive salary, supportive work culture, and opportunities for skill development.
- Other info: Exciting career growth potential in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in the telecoms industry.
- Qualifications: 1-2 years in technical support with VoIP experience and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities include:
- Raising technical support cases against telephone and email requests
- Troubleshooting and performing diagnostics to determine problem, testing, and providing solutions to business users
- Attending customer site visits to install network switches, routers, and telecoms equipment
Required Skills:
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- 1-2 Years’ experience in a technical support environment troubleshooting & configuring VoIP system, SIP Trunks
- Configuration of switches and routers
- Understanding of VoIP/PBX/SIP protocols
- UK Drivers Licence
- Fast learner. Ability to develop technical skills.
Desirable Skills:
- Firewalls
- Experience working with Asterisk
- Networking / Cabling
Wavetel believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Telecoms Field Engineer (VoIP) (Goodmayes) in London employer: Wavetel Business
Wavetel is an exceptional employer located in Goodmayes, offering a dynamic work culture that values diversity and encourages employees to bring their authentic selves to work. With a strong focus on employee growth, Wavetel provides opportunities for skill development in the telecoms field, particularly in VoIP systems, while ensuring a supportive environment that prioritises fairness and security.
StudySmarter Expert Advice🤫
We think this is how you could land Telecoms Field Engineer (VoIP) (Goodmayes) in London
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like Wavetel Business and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like Wavetel Business.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Telecoms Field Engineer (VoIP) (Goodmayes) in London
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at Wavetel Business.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at Wavetel Business.
How to prepare for a job interview at Wavetel Business
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
