Vacancy Summary
Employer: Waverley Borough Council
Salary: £80,749 - £87,180
Location: Surrey - with hybrid working
Contract: Contract
Working Pattern: Flexible Hours/Full Time
Hours: 37 hours per week.
DBS Check: Enhanced
Closing Date: 09/11/2026 at 09:00
Reference: HCE/26/348125
Vacancy Description
External Advert
Head of Housing Tenancy and Leasehold Management - Housing Services
Location: Waverley Borough Council (Godalming) & Guildford Borough Council | Full Time | Fixed Term Contract
Joint Payscale £80,749 - £87,180 (Fixed Term Contract Until 31st March 2029)
Strategic leadership with a community focus
Waverley Borough Council is looking for a forward-thinking leader to join our team. This is an exciting opportunity to help shape the future of our borough and lead a dedicated team in delivering high-quality public services.
About the Role
This is an exciting and unique opportunity to join the newly established Housing Leadership Team and help shape the future of housing services across Guildford and Waverley Councils. We have established five Head of Service roles to strengthen collaboration, improve resident outcomes and provide specialist operational leadership during a period of significant change. Successful candidates will have the opportunity to influence strategic direction, lead significant service transformation and make a lasting difference to the lives of tenants, leaseholders and communities across both authorities.
The Head of Housing Tenancy and Leasehold Management is responsible for shaping and delivering high-quality tenancy, neighbourhood and leasehold services across Guildford and Waverley Councils. The role provides leadership for tenancy sustainment, income collection, resident engagement, neighbourhood management, leasehold services and Right to Buy administration, helping ensure residents receive accessible, fair and effective services.
Key responsibilities include:
- Leading tenancy, neighbourhood and leasehold services across both councils.
- Managing income collection, tenancy sustainment and landlord services.
- Overseeing resident engagement, tenancy enforcement and estate management.
- Leading Right to Buy and leasehold service functions.
- Managing significant budgets and Housing Revenue Account-funded services.
- Driving customer-focused service improvement and community outcomes.
About You
- Extensive experience leading housing management, tenancy or leasehold services at a senior level.
- Strong knowledge of tenancy management, leasehold services, rent collection and landlord responsibilities.
- Experience managing complex budgets, contracts and resources.
- Strong leadership and stakeholder management skills.
- Excellent communication skills and experience working with residents, Members and partners.
- A track record of delivering service improvement and organisational change.
What We Offer
In return for your valued leadership and skills, we offer a competitive benefits package which includes:
- Hybrid and agile working policies
- Training and development opportunities including apprenticeships
- Generous annual leave and flexi time
- An employee assistance programme
- Membership of the Local Government Pension Scheme
You can find out more about working at Waverley and our benefits by visiting: Jobs | Waverley Borough Council
Ready to join us?
For more information or to have an informal conversation about the role, please contact Annalisa Howson. annalisa.howson@waverley.gov.uk
The closing date for application is 9am on the 9th November 2026 and we anticipate interviews being held week commencing 16th November 2026.
Equality and Inclusion Statement
The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here - Working at Waverley Borough Council | Waverley Borough Council
We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here - Working at Waverley Borough Council | Waverley Borough Council
Please note we do not accept applications after the stated closing time.
Right to work in the UK will be checked as part of the interview process.
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Head of Housing Tenancy and Leasehold Management in Godalming employer: Waverley Borough Council
Waverley Borough Council is an exceptional employer that values the contributions of its team members in shaping a vibrant community. With a strong commitment to professional development, employees benefit from a supportive work culture that encourages collaboration and innovation, all while enjoying the flexibility of a hybrid working model. Located in the picturesque town of Godalming, this role offers the unique opportunity to engage with the rich heritage of the borough, making a meaningful impact on the preservation of its historical assets.
