Wavenet in Manchester is seeking a Senior Service Desk Analyst to join our IT support team, driving performance and delivering exceptional service to customers.
You will coach analysts, manage complex tickets, and collaborate with internal teams and vendors to improve service delivery. A passion for personal development and ITIL knowledge are essential to progress your career with us.
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Senior Service Desk Lead — ITIL Expert & Mentor (Hybrid) in Stretford employer: Wavenet
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Solihull. With generous annual leave, comprehensive health benefits, and the innovative Wavenet Academy for continuous learning, we empower our IT Support Engineers to thrive in a collaborative environment while ensuring they have the tools and support needed to excel in their roles. Join us to be part of a forward-thinking team dedicated to making businesses brilliant.
