Wavenet is seeking a Support Engineer to be the primary contact for our customers, delivering high-quality technical support across desktop, servers, networking and cloud services. You will handle incidents, problems, and continuous service improvements to meet SLA commitments.
The role emphasizes strong communication, documentation, and collaboration with peers and third-party suppliers to ensure quick and effective resolutions for end users.
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IT Support Engineer - Cloud, Security & SLA in Sevenoaks employer: Wavenet
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Solihull. With generous annual leave, comprehensive health benefits, and the innovative Wavenet Academy for continuous learning, we empower our IT Support Engineers to thrive in a collaborative environment while ensuring they have the tools and support needed to excel in their roles. Join us to be part of a forward-thinking team dedicated to making businesses brilliant.
