Wavenet, the UK’s leading managed service provider, seeks a Service Desk Analyst to be the frontline of our IT service. You will deliver high-quality support to customers, partners and suppliers from our Wakefield office, handling incidents, requests and ensuring swift resolutions.
Working 8.5-hour shifts between 7am and 7pm, Monday to Friday, you will focus on SLAs, ITIL processes and continuous improvement while collaborating with a close-knit team.
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Service Desk Analyst: Craft Stellar IT Support employer: Wavenet
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Solihull. With generous annual leave, comprehensive health benefits, and the innovative Wavenet Academy for continuous learning, we empower our IT Support Engineers to thrive in a collaborative environment while ensuring they have the tools and support needed to excel in their roles. Join us to be part of a forward-thinking team dedicated to making businesses brilliant.
