Wavenet is seeking an experienced Mobile Analyst to join our team in the UK. You will be the frontline for mobile incidents, triaging requests, investigating issues, and delivering timely resolutions with clear customer communication.
In this office-based role, you will meet SLAs/KPIs, work within ITIL-aligned processes, and collaborate with suppliers to ensure reliable mobile services. Join a growing team focused on customer experience and security.
Mobile Analyst – In-Office Support, 25 Days PTO employer: Wavenet
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Solihull. With generous annual leave, comprehensive health benefits, and the innovative Wavenet Academy for continuous learning, we empower our IT Support Engineers to thrive in a collaborative environment while ensuring they have the tools and support needed to excel in their roles. Join us to be part of a forward-thinking team dedicated to making businesses brilliant.
