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- Tasks: Manage and grow relationships with Enterprise clients, driving retention and revenue.
- Company: Wavenet, a leading managed services provider in cybersecurity and connectivity.
- Benefits: Competitive salary, 25 days annual leave, private medical coverage, and wellbeing programs.
- Other info: Join a diverse team focused on personal development and collaboration.
- Why this job: Be a trusted advisor, helping businesses innovate and achieve their goals.
- Qualifications: Proven experience in client management and solution selling.
The predicted salary is between 50000 - 65000 £ per year.
Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready.
We are seeking a proactive and strategic Account Manager to cultivate and elevate relationships with our Enterprise clients. Your mission is to drive client retention, revenue growth, and profitability by becoming a trusted advisor, aligning Wavenet's solutions with each client’s unique business objectives.
This isn’t just about sales; it’s about partnership. You will encourage clients to innovate, support their ESG (Environmental, Social, and Governance) goals, and position Wavenet as an integral part of their organisation.
Key Responsibilities- Account Management: Oversee and expand a portfolio of Enterprise accounts, prioritising long-term retention and strategic growth.
- Relationship Building: Foster multi-level relationships within client organisations, including C-suite and senior leaders.
- Solutions Promotion: Advocate for Wavenet's comprehensive solution portfolio, including Cyberguard, Intelligent Connectivity, Managed Services, Hybrid Cloud, Unified Communications, and Contact Centre Solutions.
- Team Leadership: Lead virtual account teams to ensure client success, collaborating with Service Management to meet service expectations.
- Accuracy in Operations: Maintain precise forecasts, CRM records, and ensure timely contract documentation and invoice processing.
- Strategic Planning: Develop and maintain Account Development Plans, Business Plans, and Win Plans, while applying qualification models to assess and advance opportunities.
- Proven track record in managing and growing client relationships through face-to-face interactions.
- Strong background in solution selling and outcome-based sales methodologies.
- Demonstrated success in negotiating and closing complex contracts.
- Familiarity with Wavenet's solution areas or relevant technologies.
- A history of exceeding sales targets.
- Exceptional communication and presentation skills.
- Strong relationship-building and negotiation capabilities.
- A strategic thinker, able to articulate business value effectively.
- Proficient in leading virtual teams and managing cross-functional collaborations.
- Organised, adaptable, and resilient in high-pressure situations.
- Achieving 100%+ of new business targets.
- Securing renewals and sustaining recurring revenue in alignment with retention plans.
- Expanding Wavenet's solution footprint across all managed accounts.
We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team. At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one.
With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.
Here’s a closer look at what we offer:- Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices.
- Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days.
- Health & Wellbeing: Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program.
- Wavenet Academy: Our new user-friendly Learning Management System (LMS) designed to enhance learning, training, and personal development initiatives across our organisation.
Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.
Enterprise Account Manager in Manchester employer: Wavenet
Contact Detail:
Wavenet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching Wavenet’s solutions and understanding their client base. Tailor your responses to show how your experience aligns with their needs. Remember, it’s all about demonstrating how you can add value to their team!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to Wavenet’s success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Enterprise Account Manager in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Enterprise Account Manager role. Highlight your experience in managing client relationships and solution selling, as this will show us you understand what we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you've exceeded sales targets or built strong client relationships. We love seeing quantifiable results that demonstrate your impact.
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional skills. Share your passion for technology and how it drives your work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wavenet
✨Know Your Solutions
Before the interview, dive deep into Wavenet's solution portfolio. Understand how Cyberguard, Intelligent Connectivity, and other services can benefit enterprise clients. This knowledge will help you articulate how you can align these solutions with client needs during your conversation.
✨Build Relationships
Since this role is all about partnership, think of ways to demonstrate your relationship-building skills. Prepare examples of how you've successfully managed client relationships in the past, especially with C-suite executives. Show that you can be a trusted advisor who understands their business objectives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your strategic thinking and problem-solving abilities. Think of specific instances where you've negotiated complex contracts or driven client retention. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Adaptability
Wavenet values resilience and adaptability, especially in high-pressure situations. Be ready to discuss times when you've had to pivot your strategy or approach due to changing circumstances. Highlight your ability to lead virtual teams and collaborate across functions to meet client expectations.