At a Glance
- Tasks: Be the go-to person for IT support, managing incidents and requests with a customer-first approach.
- Company: Join Wavenet, a dynamic team in Wakefield focused on exceptional service.
- Benefits: Enjoy a generous benefits package, including annual leave and private medical cover.
- Other info: Full-time role with opportunities for professional growth through the Wavenet Academy.
- Why this job: Make a real difference by improving IT services in a fast-paced environment.
- Qualifications: Customer-focused mindset and strong problem-solving skills are essential.
The predicted salary is between 31500 - 38500 £ per year.
Wavenet is seeking a Service Desk Analyst to join our Wakefield team as the first point of contact for customers, partners and suppliers.
You will provide outstanding IT support, manage incidents and requests, and help drive service improvements in a fast-paced environment.
The role is permanent, full-time with 7.5-hour shifts between 8am and 6pm.
We offer a generous benefits package including annual leave, private medical cover, and access to the Wavenet Academy to support your professional
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IT Service Desk Analyst - Customer-Focused Support employer: Wavenet
As a Network Engineer at our forward-thinking technology provider, you'll thrive in a dynamic work culture that prioritises innovation and excellence. With a hybrid working model, generous annual leave, and a comprehensive wellbeing programme, we are dedicated to supporting your professional growth and ensuring a healthy work-life balance. Join us in a role where your passion for technology will directly contribute to our mission of keeping customers connected and secure.
