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For Companies At a Glance
- Tasks: Manage and grow Enterprise accounts while driving retention and revenue growth.
- Company: Wavenet connects businesses with cutting-edge technology for success.
- Benefits: Enjoy hybrid working, generous leave, and comprehensive health and wellbeing support.
- Why this job: Become a trusted advisor and partner, influencing innovation and supporting ESG goals.
- Qualifications: Proven client relationship management and strong solution selling skills required.
- Other info: Join a supportive team with a focus on work-life balance and personal development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Description
Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers\’ businesses—no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs. We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future‑ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive.
Job Description
Join Us at Wavenet: Empowering Businesses Through Innovative Technology. At Wavenet, we believe in connecting businesses with the technology that drives success. From cybersecurity and connectivity to cloud solutions, communications, and contact center innovations, we are dedicated to fostering growth for our clients in a diverse and inclusive environment.
Position: Account Manager – Enterprise Clients
We are seeking a proactive and strategic Account Manager to cultivate and elevate relationships with our Enterprise clients. Your mission is to drive client retention, revenue growth, and profitability by becoming a trusted advisor, aligning Wavenet\’s solutions with each client’s unique business objectives. This isn’t just about sales; it’s about partnership. You will encourage clients to innovate, support their ESG goals, and position Wavenet as an integral part of their organization.
Key Responsibilities
- Account Management: Oversee and expand a portfolio of Enterprise accounts, prioritising long‑term retention and strategic growth.
- Relationship Building: Foster multi‑level relationships within client organisations, including C‑suite and senior leaders.
- Solutions Promotion: Advocate for Wavenet’s comprehensive solution portfolio, including:
- Cyberguard
- Intelligent Connectivity
- Managed Services
- Hybrid Cloud
- Unified Communications
- Contact Centre Solutions
- Team Leadership: Lead virtual account teams to ensure client success, collaborating with Service Management to meet service expectations.
- Accuracy in Operations: Maintain precise forecasts, CRM records, and ensure timely contract documentation and invoice processing.
- Strategic Planning: Develop and maintain Account Development Plans, Business Plans, and Win Plans, while applying qualification models to assess and advance opportunities.
Qualifications
Experience
What You Bring to the Team
- Proven track record in managing and growing client relationships through face‑to‑face interactions.
- Strong background in solution selling and outcome‑based sales methodologies.
- Demonstrated success in negotiating and closing complex contracts.
- Familiarity with Wavenet’s solution areas or relevant technologies.
- A history of exceeding sales targets.
Skills
- Exceptional communication and presentation skills.
- Strong relationship‑building and negotiation capabilities.
- A strategic thinker, able to articulate business value effectively.
- Proficient in leading virtual teams and managing cross‑functional collaborations.
- Organised, adaptable, and resilient in high‑pressure situations.
What Success Looks Like
- Achieving 100%+ of new business targets.
- Securing renewals and sustaining recurring revenue in alignment with retention plans.
- Expanding Wavenet’s solution footprint across all managed accounts.
Additional Information
We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team. At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.
Here’s a closer look at what we offer
- Office‑Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in‑person teamwork and engagement at Wavenet.
- Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days—our way of expressing appreciation for your dedication.
- Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
- Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user‑friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.
Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team at Natilla.Turner@wavenet.co.uk for more information.
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Enterprise Account Manager employer: Wavenet
Contact Detail:
Wavenet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Account Manager
✨Tip Number 1
Familiarise yourself with Wavenet's full solution portfolio, including Cyberguard and Hybrid Cloud. Understanding these products will allow you to speak confidently about how they can meet clients' unique business goals during interviews.
✨Tip Number 2
Network with current or former employees of Wavenet on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully managed and grown client relationships in the past. Highlighting your experience with C-suite interactions will demonstrate your capability to build multi-level relationships within client organisations.
✨Tip Number 4
Research the latest trends in cybersecurity and cloud solutions. Being knowledgeable about industry developments will help you position yourself as a strategic partner who can challenge clients to innovate and support their ESG ambitions.
We think you need these skills to ace Enterprise Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing and growing client relationships, particularly in a B2B environment. Emphasise your success in solution selling and any familiarity with technologies similar to Wavenet’s offerings.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Wavenet’s mission and how you can contribute to their goals. Mention specific examples of how you've driven retention and revenue growth in previous roles.
Showcase Your Skills: Highlight your excellent communication and negotiation skills in your application. Provide examples of how you've built relationships with C-suite executives and led virtual teams to achieve client success.
Research Wavenet: Familiarise yourself with Wavenet’s solutions and recent developments in the industry. This knowledge will help you articulate how you can align their offerings with client needs during the application process.
How to prepare for a job interview at Wavenet
✨Understand Wavenet's Solutions
Before the interview, make sure you have a solid understanding of Wavenet's full solution portfolio, including Cyberguard, Managed Services, and Hybrid Cloud. This knowledge will help you articulate how you can align these solutions with potential clients' business goals.
✨Showcase Relationship-Building Skills
Be prepared to discuss your experience in building multi-level relationships within client organisations, especially with C-suite executives. Share specific examples of how you've successfully managed and grown client relationships in the past.
✨Demonstrate Strategic Thinking
Wavenet is looking for a strategic Account Manager. During the interview, highlight your ability to think strategically about client needs and how you can drive retention and revenue growth. Use examples that showcase your problem-solving skills and innovative thinking.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your negotiation skills and ability to close complex contracts. Prepare by thinking through past experiences where you successfully navigated challenging negotiations or overcame obstacles to secure a deal.