Wavenet is seeking a Customer Experience Manager to own the in-life experience across a flex workspace cluster within the Wavenet Connected division. You will act as the primary liaison for landlords, centre managers and key stakeholders, ensuring premium digital-first journeys for operators and tenants across multiple sites.
You will monitor Wi‑Fi quality and performance, coordinate with Delivery, Support and Customer Success, and drive improvements with product and engineering teams to meet
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Customer Experience Lead, Connected Workspaces employer: Wavenet
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive work culture in Solihull. With generous annual leave, comprehensive health benefits, and the innovative Wavenet Academy for continuous learning, we empower our IT Support Engineers to thrive in a collaborative environment while ensuring they have the tools and support needed to excel in their roles. Join us to be part of a forward-thinking team dedicated to making businesses brilliant.
