At a Glance
- Tasks: Provide advanced technical support and diagnose networking and security incidents.
- Company: Join Wavenet, a leading tech company with a focus on service excellence.
- Benefits: Enjoy 25 days leave, competitive salary, and a supportive work environment.
- Other info: Office-based role with opportunities for professional growth.
- Why this job: Make a real difference by solving complex network issues for clients.
- Qualifications: Experience in networking and strong problem-solving skills required.
The predicted salary is between 45000 - 50000 £ per year.
Wavenet is seeking a skilled 2nd Line Network Engineer to join our Service Operations team in the United Kingdom.
You will provide advanced technical support across networking and security, diagnose incidents, and ensure service requests are handled to a high standard.
You will perform second-line diagnostics, work with clients via phone and email, manage tickets to meet SLA targets, and maintain thorough documentation of client infrastructure and troubleshooting steps.
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2nd Line Network Engineer — Office-Based + 25 Days Leave employer: Wavenet
As a Network Engineer at our forward-thinking technology provider, you'll thrive in a dynamic work culture that prioritises innovation and excellence. With a hybrid working model, generous annual leave, and a comprehensive wellbeing programme, we are dedicated to supporting your professional growth and ensuring a healthy work-life balance. Join us in a role where your passion for technology will directly contribute to our mission of keeping customers connected and secure.
