At a Glance
- Tasks: Manage mid-market accounts, driving growth and building strong client relationships.
- Company: Wavenet, a forward-thinking managed services provider focused on customer success.
- Benefits: Generous annual leave, private medical coverage, and comprehensive wellbeing programmes.
- Other info: Enjoy a supportive environment with opportunities for professional development.
- Why this job: Join a dynamic team and make a real impact on client success and business growth.
- Qualifications: Strong CRM skills, excellent communication, and a results-driven mindset.
The predicted salary is between 35000 - 45000 € per year.
Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds. Since 2000, we’ve been keeping businesses connected. At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future‑proof. Customer success is our success.
We’re looking for a results-driven Account Manager to join our organization. In this role, you will manage a portfolio of mid-market clients, driving revenue growth while building and maintaining strong, strategic relationships. The ideal candidate will combine professional expertise with a customer-focused approach, delivering consultative solutions that drive client success and organizational growth.
- Manage and grow a portfolio of around 100 mid-market accounts, identifying upsell and cross-sell opportunities to maximize revenue potential
- Develop and execute strategic account plans tailored to each client's business objectives and needs
- Serve as the primary point of contact for assigned accounts, ensuring exceptional service delivery and client satisfaction
- Conduct regular business reviews with key stakeholders to assess performance, address concerns, and identify growth opportunities
- Negotiate contracts and pricing agreements while maintaining profitability and client relationships
- Collaborate with internal teams including sales, product, and customer success to ensure seamless service delivery and client onboarding
- Maintain accurate and up-to-date account information in the CRM system, including pipeline management and sales forecasting
- Identify market trends and competitive threats within assigned territory, providing insights to support strategic planning
Essential Qualifications:
- Strong proficiency with CRM software and Microsoft Office applications
- Excellent negotiation and consultative selling skills
- Demonstrated ability to build and maintain long‑term client relationships
- Strong communication and presentation skills, with the ability to influence stakeholders at all levels
- Ability to manage multiple accounts simultaneously while maintaining attention to detail
- Self‑motivated with a results‑oriented mindset and strong work ethic
Preferred Qualifications:
- Experience in a specific industry vertical relevant to our business
- Advanced proficiency with data analysis and Excel
- Experience managing complex, multi‑stakeholder accounts
- Familiarity with sales methodologies and consultative selling approaches
- Track record of exceeding sales targets and KPIs
At Wavenet, we offer an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in‑house Wellbeing Team. We believe in a strong work‑life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days.
Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
Account Manager employer: Wavenet Ltd
Wavenet is an exceptional employer that prioritises employee wellbeing and professional growth, offering a supportive environment where you can thrive as an Account Manager. With generous annual leave, comprehensive health benefits, and a strong focus on work-life balance, Wavenet ensures that you are well-equipped to succeed while fostering meaningful relationships with clients. Join us in a forward-thinking company that values your contributions and empowers you to drive client success and organisational growth.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching Wavenet and understanding their services. Know how they help businesses grow and think about how your skills can contribute to their mission. Tailor your answers to show you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your negotiation skills! As an Account Manager, you’ll need to negotiate contracts and pricing. Role-play with a friend or use online resources to sharpen your skills. Being confident in this area will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Wavenet and being part of our mission to provide exceptional service to clients.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience with CRM software and your ability to build strong client relationships, as these are key to our success at Wavenet.
Showcase Your Results:We love seeing numbers! When you describe your past experiences, include specific achievements and how you exceeded sales targets or improved client satisfaction. This will help us see your potential impact on our team.
Be Personable:Remember, we’re looking for someone who can connect with clients. Use a friendly tone in your application to show off your communication skills and customer-focused approach. We want to know you can build those long-term relationships!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Wavenet!
How to prepare for a job interview at Wavenet Ltd
✨Know Your Clients
Before the interview, research Wavenet's client base and understand their needs. Familiarise yourself with the types of mid-market accounts they manage and think about how you can add value to those relationships. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Master the Art of Negotiation
Since negotiation is key for an Account Manager, prepare by reviewing common negotiation techniques and scenarios. Think of examples from your past experiences where you've successfully negotiated contracts or pricing agreements. Being able to articulate these experiences will demonstrate your expertise and confidence.
✨Showcase Your CRM Skills
Wavenet values strong proficiency with CRM software, so be ready to discuss your experience with these tools. Bring specific examples of how you've used CRM systems to manage accounts, track sales forecasts, or identify growth opportunities. This will highlight your ability to maintain accurate account information and drive results.
✨Prepare for Consultative Selling
As an Account Manager, a consultative approach is crucial. Prepare to discuss how you've tailored solutions to meet clients' business objectives in the past. Think about how you can apply this approach at Wavenet and be ready to share insights on how you would develop strategic account plans for their clients.
