Junior Activity Assistant & Party Host in Eastbourne

Hillbrow Health and Wellbeing has been formed through a partnership between Wave Active Ltd, and South Downs Health and Care GP Federation. Wave Active is a Charity and Social Enterprise managing leisure sites across the Lewes District and Eastbourne Borough and is passionate about providing services and opportunities that support individuals to gain, regain or maintain positive health, fitness and wellbeing.

South Downs Health and Care is a Social Enterprise owned by the GP practices of Eastbourne, Hailsham, Seaford, Lewes, High Weald and Bexhill. SDHC Vision is to enable every person to live their best life. SDHC is CQC registered and runs NHS community healthcare services.

Hillbrow is a healthy living, activity focused, leisure and sports centre offering connected healthcare provision under one roof, enabling the best possible health and wellbeing in the community. By linking resources between NHS Primary Healthcare Services and Community Leisure, GPs and Healthcare Teams can collaborate with leisure support staff to provide proactive and dynamic care under one roof. The focus is on person‑centred care, with an emphasis on positive outcomes for physical, mental and emotional wellbeing.

The goal is to change the way clinical and leisure health focused professionals work together on a daily basis to improve the health of the local community. This is achieved through effective treatment, including encouraging participation in relevant and appropriate physical activity.

The Post in Context: Hillbrow Health and Wellbeing offers a variety of children’s activities, and we are looking for vibrant and outgoing individuals to supervise the public sessions and be the main point of contact for private hirers' birthday parties. You will ensure that all users do so in a safe manner and adhere to the rules and guidelines. As Party Host you will greet the birthday boy/girl and associated parents/guardian and direct them to the activity and area for food. You will be the point of contact at all times and will respond to all enquiries regarding the party to ensure a fun and professional service is delivered.

Job Purpose: The number one priority for the Junior Activity Assistant/Party Host is the safety and enjoyment of our customers at all times.

Summary of Main Duties:

• Ensure all customers are having the best experience.
• Ensure all customers are jumping safely and courteously at all times.
• To ensure all participants are adhering to the safety rules.
• To assist with all customer enquiries, making yourself approachable and presentable.
• Hosting parties by meeting and greeting and directing to activities.
• The Party Host will engage with all participants and deliver structured party games & activities at the customer’s request.
• Ensure the highest standards of cleanliness are achieved.
• Welcoming customers – creating a fun and relaxed environment.
• Keeping all areas safe and clean.

Personal Specification - Skills Required:

• A passion for customer service and safety.
• The ability to work as part of a team.
• Confidence to speak to all ages of the public.