At a Glance
- Tasks: Supervise pool areas, ensure safety, and provide excellent customer service.
- Company: Join Wave Active, a vibrant charity focused on inspiring active lifestyles.
- Benefits: Earn ÂŁ12.71 per hour plus holiday pay, with flexible hours.
- Why this job: Kickstart your career in a fun environment with opportunities for growth.
- Qualifications: NPLQ qualification preferred; passion for safety and teamwork essential.
- Other info: Be part of a community-focused team making a real difference.
The predicted salary is between 12 - 16 ÂŁ per hour.
We have an exciting new opportunity as a Lifeguard at Wave Active, where you will be working in a fun, lively environment with likeminded people. You will help to inspire others to work together and deliver their very best. There are many opportunities available for you within Wave Active. Starting your career with us as a Lifeguard is a great first step to many different routes including Operational Management, Sales, Fitness or Customer Service.
You will be responsible for the supervision of our customers and other lifeguards using our swimming and pool facilities. You will always act safely whilst holding responsibility for the Health and Safety of all pool users and oversee the operations of the building. You will have excellent attention to detail, ensuring the safety of our customers whilst they are enjoying the use of our facilities. You will have a passion for delivering first class customer service and deal with customers in a friendly and professional manner whilst going above and beyond to deliver the highest of standards. You will have an eye for first class cleanliness and will put this into action whenever required. Be a team player.
Who are we? Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles. Our purpose is to “Inspire Active Lifestyles” and vision, “To be at the heart of the improvement of health and wellbeing in the Community”. We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements. Managing 15 leisure facilities and Newhaven Fort, across the Lewes District and Eastbourne Borough of East Sussex we provide health and fitness services for both members and non-members of all ages to participate in, whether that be through sport, group exercise, gym, swim, play or health services.
The key purpose of this post is to maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency. When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.
Customer Service
- To provide a friendly and efficient service to all customers.
- To pro-actively provide information to promote the Lido to the public at all times.
- To respond positively to customer enquiries.
General Tasks
- To clean all areas of the Lido, including pool hall, changing rooms, toilets, showers, storeroom and drains to ensure exceptional standards of hygiene and cleanliness.
- To ensure that all users behave in an orderly manner at all times and take appropriate action should any member of the public misuse the facilities.
- To assist with the delivery of continuous improvement plans.
- To assist in the maintenance, use and updating of safety equipment and to ensure that the requirements of the Health and Safety at Work Act are properly adhered to.
- To be diligent about compliance with the Trust’s Health and Safety Policy.
General Tasks – Wet Side
- To lifeguard and supervise the pool area, assist swimmers in difficulty, undertake any necessary life-saving operations and apply First Aid as needed.
- To supervise changing rooms, showers and associated areas.
- To make and record periodic checks on chemical levels of the pool water and report to an Operations Manager should it fail to meet the required standards.
- To ensure the day to day preparation of the pool facilities for swimming lessons, special water activities and private parties.
- To assist the Operations Manager in organising special water activities for children during the school holidays.
- To maintain a National Pool Lifeguard Qualification including attendance at staff training on a monthly basis.
Other Duties
- To carry out other duties as required.
- To adhere to Wave Active Limited’s policies and procedures.
Personal Specification
- Good interpersonal abilities.
- Able to understand hazards related to pool conditions.
- Tact and diplomacy when dealing with customers who are breaking the rules.
- Ability to stay calm under extreme circumstances.
- Driven and Enthusiastic.
- Passion for providing exceptional service.
- Team Player.
Experience (Essential)
- Similar work environment.
Qualifications (Essential)
- NPLQ.
Qualifications (Desirable)
- Knowledge of COSHH regulations.
- Coaching Qualification.
- First Aid Certificate.
- Able to organise leisure sessions in at least one activity.
Other (Essential)
- To be flexible to the changing demands of the business.
- To be able to follow Wave Active Limited’s Policies and Procedures.
Location: ÂŁ12.71 per hour (+holiday pay)
Hours: 1 – 39 hours per week (Must be available to work from 1st May 2026)
Casual Lifeguard in Eastbourne employer: Waveleisure
Contact Detail:
Waveleisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Lifeguard in Eastbourne
✨Tip Number 1
Get to know the company! Before your interview, check out Wave Active's website and social media. Understanding their mission to inspire active lifestyles will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your lifeguard skills! Brush up on your first aid and emergency response techniques. Being able to demonstrate your knowledge and confidence in these areas during the interview can really set you apart.
✨Tip Number 3
Show off your customer service skills! Think of examples where you've gone above and beyond for customers. Wave Active values friendly and professional interactions, so be ready to share your experiences.
✨Tip Number 4
Be a team player! Highlight your ability to work well with others. Lifeguarding is all about teamwork, so share stories that showcase your collaborative spirit and how you contribute to a positive environment.
We think you need these skills to ace Casual Lifeguard in Eastbourne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Lifeguard and helping others enjoy their time at Wave Active.
Highlight Relevant Experience: Make sure to mention any previous experience in similar roles or environments. Whether it’s lifeguarding, customer service, or working in a team, we love to see how your background fits with what we do!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff—just show us what you’ve got!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Wave Active.
How to prepare for a job interview at Waveleisure
✨Know Your Stuff
Before the interview, brush up on your knowledge of pool safety and lifeguarding protocols. Familiarise yourself with the National Pool Lifeguard Qualification (NPLQ) requirements and any relevant health and safety regulations. This will show that you're serious about the role and ready to keep everyone safe.
✨Show Off Your Customer Service Skills
Wave Active values exceptional customer service, so be prepared to share examples of how you've gone above and beyond for customers in the past. Think of specific situations where you handled difficult customers or created a positive experience, as this will demonstrate your ability to connect with people.
✨Team Player Vibes
Since being a lifeguard is all about teamwork, come ready to discuss how you work well with others. Share experiences where you collaborated with colleagues to achieve a common goal or helped out during busy times. This will highlight your ability to contribute positively to the Wave Active team.
✨Stay Calm Under Pressure
Lifeguarding can be intense, so be ready to talk about how you handle stressful situations. Prepare a few examples of times when you had to stay calm and think quickly, whether it was in a previous job or during training. This will reassure the interviewers that you can manage emergencies effectively.