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For Companies At a Glance
- Tasks: Manage key retail accounts and drive sales growth in a fast-paced environment.
- Company: Wave, an innovative leisure brand creating high-quality customer experiences.
- Benefits: Competitive salary, dynamic work culture, and opportunities for professional growth.
- Other info: Exciting opportunity to work with leading retail partners and expand into new markets.
- Why this job: Join a growing company and make a real impact on B2B partnerships.
- Qualifications: Experience in account management and strong relationship-building skills required.
The predicted salary is between 40000 - 50000 £ per year.
About the Company
Wave is an independent leisure brand based in the Northeast of England, dedicated to creating high-quality experiences for our customers - whether it's unwinding in a spa after a long week or enjoying adventures on the water with friends. Operating both Direct-to-Customer and through retail partners such as Selfridges, B&Q, and Castorama, our core products include spas and inflatable paddle boards. Recent milestones include the launch of eco foam rigid spas in the UK and US in 2022/23 and the introduction of the world’s first built-in portable spa control unit. By mid-2024, we expanded into B2B with partnerships with Kingfisher, Castorama, and Lowes, growing marketplaces and strengthening our commitment to innovation and exceptional customer experiences.
We are looking for an experienced and commercially driven Account Manager to support and grow our B2B partnerships across key markets. This role will be responsible for managing key retail and distribution accounts, driving revenue growth, and strengthening long-term partnerships. Working closely with internal teams including sales, supply chain, and product, the Account Manager will play a key role in delivering excellent customer experience while identifying new opportunities for expansion.
In a fast-paced, high-growth environment, the successful candidate must be both strategic and hands-on, with a strong understanding of wholesale/B2B operations.
- Account Management & Growth
- Manage and develop relationships with key retail and distribution partners
- Drive sales growth across existing accounts through range expansion, promotions and forecasting
- Build and maintain strong, long-term customer relationships
- Commercial Planning
- Lead account planning, including forecasting, budgeting and sales performance tracking
- Analyse sales data and performance to identify trends, risks and growth opportunities
- Support pricing, promotions and commercial negotiations with partners
- Liaise with product and marketing teams to support new product launches
- Oversee order management, forecasting and inventory planning for key accounts
- Monitor and resolve any customer issues, ensuring a high level of service
- Support onboarding of new partners and product listings
- Maintain accurate account records and reporting
- Support entry into new markets and retail partnerships
Proven experience in Account Management within a wholesale/B2B environment. Experience working with retail partners (DIY, leisure, or consumer goods preferred). Strong commercial awareness and negotiation skills. Excellent relationship-building and communication skills. Ability to manage multiple accounts and priorities in a fast-paced environment. Strong analytical skills with experience using Excel and reporting tools.
Manager, Account Executive in Newcastle upon Tyne employer: Wave
Contact Detail:
Wave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn to find potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your achievements and how they relate to the role. Bring examples of your past successes in account management to the table – it’ll make you stand out!
✨Tip Number 3
Don’t just apply – engage! When you find a role that excites you, reach out directly to the hiring manager or team. A quick message expressing your enthusiasm can go a long way in making a memorable impression.
✨Tip Number 4
Keep it real! Be yourself during interviews. Companies like Wave are looking for genuine passion and fit, so let your personality shine through. And remember, we’ve got your back – check out our website for more tips and resources to help you land that dream job!
We think you need these skills to ace Manager, Account Executive in Newcastle upon Tyne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Account Manager. Highlight your experience in managing B2B partnerships and any relevant achievements that showcase your commercial awareness and negotiation skills.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Wave. Use it to demonstrate your understanding of our brand and how your skills can help drive sales growth and strengthen customer relationships.
Showcase Your Analytical Skills: Since this role involves analysing sales data and identifying trends, make sure to mention any experience you have with Excel or reporting tools. We want to see how you can leverage data to support account planning and decision-making.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and for you to stay updated on your progress!
How to prepare for a job interview at Wave
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your commercial awareness. Brush up on key metrics related to sales growth, forecasting, and account performance. Be ready to discuss how you've used data to drive decisions in previous roles.
✨Showcase Relationship-Building Skills
This role is all about managing relationships with retail partners. Prepare examples of how you've successfully built and maintained long-term partnerships. Highlight any specific strategies you used to strengthen these connections.
✨Understand the Product
Familiarise yourself with Wave's products, especially the eco foam rigid spas and inflatable paddle boards. Being knowledgeable about the products will help you discuss how you can support new product launches and drive sales effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to manage multiple accounts or resolve customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.