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For Companies At a Glance
- Tasks: Delight customers by addressing queries and building lasting relationships.
- Company: Leading UK utility provider with a focus on employee wellbeing.
- Benefits: Starting salary of £25,733, bonuses, and salary progression opportunities.
- Why this job: Join a supportive team and make a real difference in customer experience.
- Qualifications: Customer-focused mindset and effective communication skills.
- Other info: Enjoy hybrid working options and a commitment to your development.
The predicted salary is between 25733 - 36000 £ per year.
A leading utility provider in the UK seeks a Customer Service Advisor. You will play a critical role in delighting customers, addressing their queries efficiently, and building lasting relationships.
The position offers a salary starting at £25,733, potential bonuses, and opportunities for salary progression. Join a supportive team with a focus on employee wellbeing and development.
Applicants should be customer-focused and able to communicate effectively. Hybrid working opportunities available.
Hybrid Customer Experience Advisor — Growth & Perks in Bath employer: Wave
Contact Detail:
Wave Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Experience Advisor — Growth & Perks in Bath
✨Tip Number 1
Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about delighting customers, being able to express yourself clearly and confidently will set you apart during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Hybrid Customer Experience Advisor — Growth & Perks in Bath
Some tips for your application 🫡
Show Your Customer Focus: Make sure to highlight your customer service experience in your application. We want to see how you've delighted customers in the past and how you can bring that same energy to our team!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. It shows us you’re genuinely interested in the role.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status directly with us!
How to prepare for a job interview at Wave
✨Know the Company Inside Out
Before your interview, take some time to research the utility provider. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you resolved issues and built relationships. This is crucial for a role focused on delighting customers and addressing their queries efficiently.
✨Practice Effective Communication
Since the job requires strong communication skills, practice articulating your thoughts clearly and concisely. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering common interview questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that demonstrate your interest in the role and the company. Inquire about team dynamics, opportunities for development, or how they measure success in customer service. This shows you’re proactive and engaged.
