At a Glance
- Tasks: Lead operational performance and drive continuous improvement across the organisation.
- Company: Join a forward-thinking organisation focused on resilience and operational excellence.
- Benefits: Competitive salary, discretionary bonus, hybrid working, and career development opportunities.
- Other info: Dynamic role with opportunities for professional growth and cross-functional collaboration.
- Why this job: Make a real impact by transforming complex data into actionable insights.
- Qualifications: Strong leadership skills and experience in operational assurance or related fields.
The predicted salary is between 70667 - 70667 £ per year.
Position: 37 hours per week, Permanent
Location: Contractual base in Savill House, Durham with hybrid working opportunities
Salary: £70,667 plus discretionary bonus up to 12% of annual salary
Job Level: B
Reporting to: Director of Operations
Role Overview
The Head of Operational Assurance is a strategic, people‑led role responsible for strengthening operational performance, consistency and resilience across the organisation. The role acts as a bridge between data, operations and change – translating complex performance, risk and insight into clear actions, scalable processes and sustainable improvements. It leads large‑scale operational change, embeds robust controls and ways of working, and drives continuous improvement through strong cross‑functional collaboration.
Typical Day
- Ensuring operations perform safely, consistently and effectively, translating insight into meaningful improvement.
- Overseeing operational performance, risk, controls and emerging issues through data, assurance and business listening.
- Guiding conversations, challenging constructively and ensuring decisions are well‑informed and aligned to risk appetite.
- Embedding better ways of working, strengthening controls, and ensuring assurance findings lead to lasting outcomes.
- Working across operations, risk, change and leadership to turn complexity into clarity and action.
- Anticipating risks, pressures and impacts of change to keep operations resilient.
Key Responsibilities
Lead and develop three people leaders overseeing data integrity.
Head of Operational Assurance in Bath employer: Wave
As an employer, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to thrive. Located in the picturesque city of Durham, our hybrid working model offers flexibility while ensuring that our team members have access to professional development opportunities and a supportive environment. With competitive salaries and a discretionary bonus scheme, we are committed to recognising and rewarding the contributions of our staff, making us an excellent choice for those seeking meaningful and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Assurance in Bath
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in operational roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational assurance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, highlight specific projects where you improved operational performance or led change initiatives. This will make you stand out as a candidate who can deliver results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Head of Operational Assurance in Bath
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Operational Assurance role. Highlight your experience in operational performance and change management, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves leading teams and driving change, don’t forget to include examples of how you've successfully managed people and projects in the past. We want to see your ability to inspire and guide others!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to convey your ideas and experiences, as we appreciate clarity and directness in communication.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Wave
✨Know Your Stuff
Make sure you understand the key responsibilities of the Head of Operational Assurance role. Brush up on operational performance, risk management, and how to translate data into actionable insights. This will help you speak confidently about your experience and how it aligns with the job.
✨Showcase Your Leadership Skills
Since this role involves leading teams, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully guided teams through change or improved processes. Highlight your ability to foster collaboration across different functions.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific operational challenges or risks. Prepare by thinking through potential scenarios related to operational assurance and how you would approach them. This shows your strategic thinking and problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's current operational challenges or how they measure success in this role. This not only shows your interest but also gives you valuable insight into their expectations.
