Wave Search is seeking an experienced Solution Leader – CX & Contact Centre to own end-to-end solution strategy for major UK client pursuits, combining CX expertise with technology and BPO commercial insight.
You will lead RFP/RFI responses, design AI-enabled omnichannel CX transformation solutions, and present to senior stakeholders, partnering with Sales, Delivery and Technology to win complex CX programmes.
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Strategic CX & Contact Centre Solution Lead employer: Wave Search
Wave Search is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. With a focus on employee growth, you will have access to extensive professional development opportunities while working alongside industry leaders in the heart of the UK. Join us to make a meaningful impact on global enterprises and enjoy the unique advantage of shaping transformative finance strategies in a supportive environment.
