At a Glance
- Tasks: Manage and grow key retail accounts while building strong relationships with stakeholders.
- Company: Fast-growing consultancy at the forefront of retail and digital transformation.
- Benefits: Competitive salary, sales incentives, and a dynamic work environment.
- Other info: Join during an exciting growth phase and collaborate closely with leadership.
- Why this job: Make a real impact in an agile, entrepreneurial setting with direct influence on growth.
- Qualifications: Experience in strategic account management within retail and consumer sectors.
The predicted salary is between 100000 - 120000 £ per year.
Wave Search is exclusively partnered with a fast-growing specialist consultancy operating at the intersection of retail, commerce, digital transformation, and technology services. Following continued investment and expansion, the business is looking to hire a Strategic Account Lead to take ownership of a portfolio of key retail and consumer accounts. This is not a passive account management role. They are looking for someone commercial, proactive, and relationship-led — someone who can get close to customers, build senior stakeholder relationships, identify opportunity, and drive meaningful account growth.
This organisation has built a strong reputation delivering complex transformation programmes across the retail and consumer space, supporting well-known UK and international brands with commerce strategy, digital services, technology transformation, managed services, and AI-enabled solutions. The successful person will inherit several strategic accounts and will be responsible for growing revenue through a combination of account expansion, cross-sell, upsell, and opportunity creation. This role would suit someone who enjoys operating commercially within existing accounts while still bringing the energy and mindset of a hunter.
What You’ll Be Doing
- Managing and growing a portfolio of strategic retail and consumer accounts
- Building senior stakeholder relationships, including up to C-suite level
- Identifying whitespace and expansion opportunities within existing customers
- Driving cross-sell and upsell opportunities across a broad services portfolio
- Supporting proposition development, pre-sales, and solution shaping
- Developing strategic account plans focused on long-term growth
- Acting as a trusted advisor to customers navigating retail transformation challenges
What They’re Looking For
- Strong strategic account management experience within retail and consumer sectors
- Proven track record of growing revenue across existing accounts
- Experience combining farming and hunting within named accounts
- Strong commercial instincts and opportunity-led mindset
- Ability to engage and influence senior stakeholders and decision makers
- Understanding of retail operations, supply chain, customer engagement, automation, data, and AI-led transformation initiatives
Why This Opportunity?
This is an opportunity to join a business where you can genuinely make an impact. The environment is agile, entrepreneurial, and highly collaborative — ideal for someone who wants visibility, ownership, and the ability to directly influence growth rather than sitting within a heavily layered structure. You’ll be joining at an exciting stage of the company’s growth journey, working closely with leadership while helping shape expansion across some of their most strategic retail clients.
Location: Hybrid with business travel
Package: £100,000 - £120,000 Basic + Sales Incentive Plan + Benefits
If interested, please share your CV — our client is interviewing immediately.
Strategic Account Lead (Retail & Consumer) in London employer: Wave Search
Wave Search offers an exceptional work environment for the Strategic Account Lead role, characterised by a dynamic and entrepreneurial culture that fosters collaboration and innovation. Employees benefit from significant growth opportunities, working closely with leadership to drive impactful transformations for renowned retail and consumer brands. With a hybrid work model and a competitive package, this is a unique chance to make a meaningful contribution in a fast-evolving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Strategic Account Lead (Retail & Consumer) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail and consumer sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show your passion for the role! When you get the chance to chat with hiring managers or during interviews, make sure to express your enthusiasm for driving account growth and transforming retail experiences. Let them see that you’re not just looking for a job, but you’re excited about making an impact.
✨Tip Number 3
Prepare for those interviews by researching the company and its clients. Understand their challenges and think about how you can help them grow. Bring ideas to the table that show you’re proactive and ready to hit the ground running. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got all the latest opportunities listed, and applying directly can sometimes give you an edge. Plus, it shows you’re serious about joining the team and ready to take on the challenge of managing strategic accounts.
We think you need these skills to ace Strategic Account Lead (Retail & Consumer) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Strategic Account Lead. Highlight your experience in managing retail and consumer accounts, and don’t forget to showcase any commercial successes you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built relationships with senior stakeholders and driven account growth. We love a good story!
Showcase Your Strategic Mindset:In your application, emphasise your strategic thinking and opportunity-led mindset. We’re looking for someone who can identify whitespace and expansion opportunities, so make sure to include relevant experiences that demonstrate this ability.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Wave Search
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you'll be managing. Understand their business models, challenges, and recent news. This will help you demonstrate your proactive approach and ability to build relationships with senior stakeholders.
✨Showcase Your Commercial Acumen
Prepare examples that highlight your experience in growing revenue through account expansion. Be ready to discuss specific strategies you've used in the past to identify opportunities and drive meaningful growth within existing accounts.
✨Engage with Real Scenarios
Think of potential scenarios you might face in this role and how you would tackle them. Whether it's a challenge in retail transformation or a need for cross-sell opportunities, showing that you can think on your feet will impress the interviewers.
✨Demonstrate Your Relationship-Building Skills
Be prepared to discuss how you've successfully built and maintained relationships with C-suite executives. Share stories that illustrate your ability to act as a trusted advisor and how you've navigated complex stakeholder environments.
