Wave Search is exclusively partnered with a global consulting and technology firm that helps some of the biggest retail brands in the UK and beyond get more from their workforce. They're growing their retail workforce practice and need a UKG Pro WFM Specialist to take charge of scheduling, forecasting and budgeting across large, multi-location retail operations.
The Opportunity
This is a firm that works with many of the world's leading enterprises, and retail is where they're doing some of their most interesting workforce work right now. It comes down to a simple idea: get the right people into the right store at the right time, and you protect margin while keeping staff and customers happy. You'd own how UKG Pro WFM is set up, how accurate it is, and how it gets better over time, across a big retail estate.
What You'll Be Doing
- Setting up and looking after UKG Pro WFM, including Scheduling, Absence and Forecasting
- Running advanced scheduling and forecasting so labour plans and budgets hold up
- Keeping employee data accurate across every location, from hire to retire
- Supporting timekeeping, scheduling and labour tracking across the estate
- Making sure schedules follow labour law, company policy and shift regulations
- Building operational and payroll reports, and telling leaders what the numbers mean for cost and staffing
- Solving system problems, and working with UKG support when needed
- Training managers, HR and store teams, and being the person they call when something's stuck
What They're Looking For
- Real, hands-on experience with UKG Pro Workforce Management
- Depth in Advanced Scheduling & Forecasting, Budgeting & labour planning, and TeleStaff
- ADP Workforce Manager experience will be considered as an alternative
- A good feel for retail workforce operations, timekeeping and labour compliance
- Strong reporting skills, and the care to handle high-volume data accurately
- Experience in multi-location, shift-based environments
- Clear communication, and the confidence to work with store ops, HR, payroll and IT
Why This Opportunity?
You'd be joining one of the world's best-known technology and consulting organisations, on large retail transformation projects where your work shows up in the results.
Location: London / Coventry, hybrid (1-2 days a week in the office)
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UKG Pro WFM Consultant employer: Wave Search Limited
Wave Search Limited is an exceptional employer that fosters a dynamic and collaborative work culture, empowering its employees to drive innovation in the retail sector. With a strong focus on professional development, team members are encouraged to grow their skills and advance their careers while working on high-impact projects that shape the future of retail transformation across the UK and Europe. The company's commitment to employee well-being and a supportive environment makes it an attractive place for those seeking meaningful and rewarding employment.
