General Manager, Growth in London

Overview

General Manager, Growth role at Wave Mobile Money. Our mission: We're making Africa the first cashless continent.

How you’ll help us achieve it

As General Manager, Growth, you’ll be responsible for driving Wave’s customer growth for our core mobile money business in our newer, growth-stage markets. You’ll work closely with the CEO to set growth strategy, lead local teams, and ensure we’re hitting ambitious growth goals. This is a highly cross-functional role. You’ll work with operations, product, marketing and other teams to iterate on strategies to increase our growth rates in already fast-growing markets. You will combine strategic thinking, data-driven decision-making, and strong execution to unlock the next stage of growth in our newer markets.

Responsibilities

• Create and execute plans to grow our core mobile money business in newer markets, focusing on operational excellence with in-country teams and coordinating with product, finance & marketing.
• Deeply understand users: gather insights, test hypotheses, and turn learnings into scalable growth tactics; execute these at the country level.
• Use data and experimentation to test, learn, and scale growth initiatives quickly.
• Spend time in Wave markets visiting users and in-country teams; drive operational excellence on scaling strategies.
• Initiate creative local marketing strategies and user growth campaigns.
• Manage a rapidly growing team across multiple markets and continue to build the team by attracting top talent across functions.
• Manage business KPIs and the P&Ls for growing markets in close coordination with the CEO.

Key details

• Remote position; work from anywhere (UTC -7 to +3) with reliable Internet access.
• Travel to operating markets 1-2 times per quarter; more travel upfront during onboarding.
• Yearly $1,200 stipend to support coworking meetups with teammates.
• Performance reviews twice a year with bonuses or promotions for strong performers with more than six months at the company.
• Competitive salary and a generous equity package.
• Major benefits: subsidised health insurance for you and dependents and retirement contributions (country dependent).
• 6 months of fully paid parental leave and subsidised fertility assistance.
• Flexible vacation (most people take 21-30 days, excluding statutory holidays).
• $10,000 annual charitable donation matching.

Requirements

• At least 10 years of proven success leading a team that has scaled a consumer product in an emerging market.
• Strong analytical skills: comfortable with data, metrics, and experimentation.
• Exceptional leadership and people management skills: you’ve built and grown high-performing teams.
• Excellent communication skills in English; French is a strong plus.
• Passion for Wave’s mission of financial inclusion and the grit to thrive in fast-changing environments.

You might be a good fit if you:

• Build strong relationships and bring out the best in people.
• Excel at leadership and enjoy managing diverse teams.
• Are metrics oriented and experienced in leading teams towards KPIs.
• Communicate effectively and often, both in writing and in person, to the point of over-communication.
• Think from first principles about how things should work.
• Are excessively detail-oriented and seek excellence in everything you do.
• Are a self-starter and proactive about achieving ambitious targets.
• Willing to go the distance to get something done.
• Adjust quickly to changing priorities and conditions.

Our team

We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members worldwide. We’re deeply passionate about our mission of bringing radically affordable financial services to those who need them most. We foster autonomy for our employees. You’ll own your projects from problem understanding to production monitoring. We raised the largest Series A in Africa in 2021. Our investors include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa. We are on YC’s list of top companies by revenue.

How to apply

Fill out the form below and upload a resume in English and a cover letter describing your interest in Wave and the role. We review applications frequently and recommend applying to the role that most closely aligns with your skills, experience, and career goals. Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.