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- Tasks: Lead client onboarding and ensure smooth, high-quality implementations.
- Company: Join a leading UK-based technology provider with a dynamic team.
- Benefits: Competitive salary up to £45k, hybrid work, and professional development opportunities.
- Why this job: Make a real impact by driving client success and delivering innovative solutions.
- Qualifications: 3+ years in client-facing roles, strong communication, and project management skills.
- Other info: Exciting opportunity for career growth in a fast-paced tech environment.
The predicted salary is between 36000 - 54000 £ per year.
Wave Talent partnered with a leading UK-based technology provider to deliver client onboarding and implementation projects across their platform.
In this client-facing role, you will lead end-to-end implementations from sales handover through to live deployment, ensuring projects are delivered on time, within scope, and aligned to client objectives. Working closely with stakeholders at all levels, you will translate business requirements into effective technical configurations and drive adoption through training and on-site engagement.
Key Responsibilities:- Lead client onboarding and mobilisation, ensuring smooth and high-quality implementations
- Act as the primary point of contact for stakeholders throughout the implementation lifecycle
- Conduct site visits and requirements gathering, translating needs into structured documentation
- Configure the platform to meet client specifications while ensuring ease of use
- Deliver engaging training sessions (remote and on-site) to drive user adoption
- Manage project governance, including reporting, documentation, and progress tracking
- Collaborate cross-functionally to ensure seamless handovers and long-term client success
- 3+ years’ experience in client-facing implementation or onboarding roles, ideally within SaaS/technology
- Strong stakeholder management and communication skills
- Proven ability to deliver training to diverse audiences
- Experience configuring software solutions to meet complex requirements
- Solid project management and organisational skills, with the ability to manage multiple projects simultaneously
- Willingness to travel for client site engagement and work in a hybrid environment
Implementation Analyst in City of London employer: Wave Group
Contact Detail:
Wave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Analyst in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in implementation roles. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills in action! If you’ve got a portfolio or case studies from previous projects, share them during interviews. It’s a great way to demonstrate your experience and how you tackle client onboarding.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle stakeholder management or project challenges. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented Implementation Analysts. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Implementation Analyst in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Analyst role. Highlight your experience in client-facing positions and any relevant SaaS or technology projects you've worked on. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your stakeholder management skills and any training experience you have.
Showcase Your Project Management Skills: In your application, be sure to highlight your project management abilities. Talk about how you've successfully managed multiple projects and delivered them on time. We love seeing examples of how you've kept everything organised and on track!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it helps us keep track of your application!
How to prepare for a job interview at Wave Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Implementation Analyst role. Familiarise yourself with the key responsibilities and requirements listed in the job description. This will help you tailor your answers to demonstrate how your experience aligns with what they’re looking for.
✨Prepare Real-Life Examples
Think of specific examples from your past work that showcase your skills in client onboarding, stakeholder management, and project delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your impact.
✨Showcase Your Communication Skills
As this role involves a lot of interaction with stakeholders, be prepared to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms, as you might need to do this during the interview. This will show that you can effectively engage with diverse audiences.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company’s approach to client onboarding or how they measure success in implementations. This not only shows your interest in the role but also gives you valuable insights into their processes.