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- Tasks: Assist customers with antique jewellery and manage stock coordination.
- Company: Wave Antiques, a family-owned business with a rich heritage.
- Benefits: Competitive pay, hands-on experience, and growth opportunities.
- Why this job: Join a passionate team and work with unique, historic jewellery.
- Qualifications: Experience in luxury sales and a genuine interest in jewellery.
- Other info: In-person role with some weekend shifts; perfect for detail-oriented individuals.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Sales Advisor & Stock Coordinator
Location: Hatton Garden, London
Hours: Full-time, including some weekends
About Wave Antiques
Wave Antiques is built on five generations of family heritage. We specialise in fine antique jewellery, with a focus on history, design, and quality. We're looking for a Jewellery Sales Advisor & Stock Coordinator to join our growing team. This role is ideal for someone who is organised, detail-focused, and genuinely interested in jewellery and exceptional customer service.
About the Role
This is a dual role combining in-store client service with stock and product coordination. You’ll help customers in our Hatton Garden showroom and also manage the behind-the-scenes tasks that keep our shop running smoothly, from checking in new pieces to preparing them for sale.
This is an in-person role and includes some weekend work as part of a rota.
Main Responsibilities
Client Service & Sales
- Greet and assist customers during appointments and visits
- Provide helpful, informed advice on antique jewellery
- Guide clients through the sales process in a professional and approachable way
- Help meet sales targets while maintaining high standards of service
Stock & Product Management
- Add and update product details in our stock systems (Shopify and internal database)
- Ensure accurate information on materials, measurements, pricing, and descriptions
- Maintain accurate records and keep stock levels up to date
Condition & Quality Control
- Check each item for condition before it’s listed or sold
- Track and manage items needing repair, resizing, or cleaning
- Coordinate with our workshop and update customers on progress
Skills & Experience
Required
- At least 2 years’ experience in luxury sales or high-end retail
- Comfortable working with customers and providing excellent service
- Confident using Shopify, Google Sheets, and/or Excel
- Strong attention to detail
- Clear written and verbal communication
- Basic knowledge of jewellery (materials, hallmarks, gemstones)
Preferred
- Gem-A qualification (DGA or FGA) or similar
- Experience with antique or fine jewellery
- Background in luxury retail
Personal Qualities
- Reliable and consistent in your work
- Self-motivated and organised
- Friendly and confident in a small team environment
- Genuine passion for jewellery
What We Offer
- Hands-on experience with historic and unique jewellery
- Training in jewellery care and identification
- Competitive pay and opportunities to grow in the role
To Apply
Please email your CV to waveantiques@gmail.com
Sales Advisor & Stock Coordinator employer: Wave Antiques
Contact Detail:
Wave Antiques Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor & Stock Coordinator
✨Tip Number 1
Get to know the company! Before your interview, dive into Wave Antiques' history and values. This will not only impress them but also help you connect your passion for jewellery with their mission.
✨Tip Number 2
Practice your sales pitch! Think about how you would approach a customer in the showroom. Role-play with a friend or in front of the mirror to build your confidence and refine your approach.
✨Tip Number 3
Show off your attention to detail! Bring examples of how you've managed stock or provided exceptional service in the past. This will demonstrate that you’re the organised and detail-focused person they’re looking for.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your enthusiasm for the role. It shows you're genuinely interested and keeps you on their radar.
We think you need these skills to ace Sales Advisor & Stock Coordinator
Some tips for your application 🫡
Show Your Passion for Jewellery: When writing your application, let your love for jewellery shine through! Share any personal experiences or knowledge you have about antique pieces. We want to see that genuine interest in what we do at Wave Antiques.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Advisor & Stock Coordinator role. Highlight your relevant experience in luxury sales and customer service, and don’t forget to mention your skills with Shopify and Google Sheets!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate a well-structured application that showcases your attention to detail, which is crucial for this role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Wave Antiques
✨Know Your Jewellery
Brush up on your knowledge of antique jewellery, including materials, hallmarks, and gemstones. Being able to discuss these topics confidently will show your genuine interest and expertise, which is crucial for a role at Wave Antiques.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went the extra mile for a client, as this will demonstrate your ability to meet their high standards.
✨Familiarise Yourself with Stock Management Tools
Since the role involves using Shopify and internal databases, make sure you're comfortable navigating these platforms. If you have experience with Google Sheets or Excel, be ready to discuss how you've used them in previous roles to manage stock effectively.
✨Be Organised and Detail-Focused
Highlight your organisational skills during the interview. Discuss how you keep track of inventory and ensure accuracy in product details. This will reassure them that you can handle the behind-the-scenes tasks that are vital for the smooth running of the shop.