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For Companies At a Glance
- Tasks: Ensure safety at the pool, assist customers, and maintain a fun environment.
- Company: Join Hillbrow Health and Wellbeing, a charity focused on health and fitness.
- Benefits: Enjoy flexible shifts, potential funding for qualifications, and a supportive team culture.
- Why this job: Make a real impact on community health while gaining valuable experience in a dynamic setting.
- Qualifications: NPLQ required; training support available. Customer service skills are a must!
- Other info: Shifts include days, evenings, and weekends; perfect for students seeking flexible work.
The predicted salary is between 24000 - 36000 £ per year.
Location: Hillbrow Health and Wellbeing
Hours: 39 hours (3 week rota, shifts include day, evenings & weekends)
Hillbrow Health and Wellbeing has been formed through a partnership between Wave Active Ltd and South Downs Health and Care GP Federation. Wave Active is a Charity and Social Enterprise managing leisure sites across the Lewes District and Eastbourne Borough and is passionate about providing services and opportunities that support individuals to gain, regain or maintain positive health, fitness and wellbeing. South Downs Health and Care is a Social Enterprise owned by the GP practices of Eastbourne, Hailsham, Seaford, Lewes, High Weald and Bexhill. SDHC Vision is to enable every person to live their best life. SDHC is CQC registered and runs NHS community healthcare services.
Personal Specification
- Good interpersonal abilities
- Able to understand hazards related to pool conditions
- Tact and diplomacy when dealing with customers who are breaking the rules
- Ability to stay calm under extreme circumstances
- Excellent observation skills
- Quick reaction in dangerous situations
- Customer focused
- Driven and Enthusiastic
- Passion for providing exceptional service
- Team Player
Experience
Similar work environment
Qualifications (Essential)
- NPLQ (Ability to obtain NPLQ on our next available course)
- Interest free funding may be available if you do not have this qualification
Qualifications (Desirable)
- Knowledge of COSHH regulations
- Coaching Qualification
- First Aid Certificate
Specialist Knowledge
- Able to organise leisure sessions in at least one activity
Other
- To be flexible to the changing demands of the business
- To be able to follow Hillbrow Health and Wellbeing's Policies and Procedures
Lifeguard Leisure Attendant (Contract) employer: Wave Active
Contact Detail:
Wave Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard Leisure Attendant (Contract)
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations related to swimming pools, such as COSHH. This knowledge will not only help you in your role but also demonstrate your commitment to safety during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. Being able to stay calm and diplomatic under pressure is crucial for a Lifeguard Leisure Attendant.
✨Tip Number 3
Research Hillbrow Health and Wellbeing and their mission to support positive health and fitness. Understanding their values will help you align your answers with their goals during the interview.
✨Tip Number 4
If you don’t have your NPLQ yet, look into the funding options available for obtaining it. Showing initiative in securing this qualification can set you apart from other candidates.
We think you need these skills to ace Lifeguard Leisure Attendant (Contract)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Lifeguard Leisure Attendant position. Highlight your relevant skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences mentioned in the job description. Emphasise your interpersonal skills, ability to handle emergencies, and any relevant certifications like NPLQ or First Aid.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health and wellbeing, as well as your customer service skills. Mention specific examples of how you've handled challenging situations in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wave Active
✨Show Your Passion for Health and Wellbeing
Make sure to express your enthusiasm for promoting health and fitness during the interview. Share any personal experiences or motivations that drive you to work in this field, as it aligns with the values of Hillbrow Health and Wellbeing.
✨Demonstrate Your Interpersonal Skills
Since the role requires good interpersonal abilities, prepare examples of how you've successfully interacted with customers in previous roles. Highlight situations where you used tact and diplomacy, especially when dealing with rule-breaking scenarios.
✨Prepare for Emergency Situations
Be ready to discuss how you would handle emergencies or dangerous situations at the pool. Think of specific examples from past experiences where you had to stay calm and react quickly, showcasing your excellent observation skills.
✨Familiarise Yourself with Relevant Regulations
Brush up on COSHH regulations and any other relevant safety protocols. Even if you don't have extensive knowledge, showing that you're willing to learn and understand these regulations will demonstrate your commitment to safety and professionalism.
