At a Glance
- Tasks: Ensure safety in the pool, assist swimmers, and maintain cleanliness.
- Company: Join Wave Active, a charity dedicated to inspiring active lifestyles in the community.
- Benefits: Flexible hours, training opportunities, and a chance to make a difference.
- Other info: Great for those who love teamwork and want to gain valuable experience.
- Why this job: Be a hero by keeping people safe while enjoying their time at the pool.
- Qualifications: NPLQ qualification preferred, but we can help you get it!
The predicted salary is between 20000 - 25000 £ per year.
Wave Active is an award-winning charity and social enterprise, supporting our local communities with facilities, activities, and services to inspire active lifestyles. Our purpose is to "Inspire Active Lifestyles" and vision, "To be at the heart of the improvement of health and wellbeing in the Community". We are passionate about providing services and opportunities that support individuals to gain, regain or maintain health, fitness and wellbeing improvements.
The key purpose of this post is to maintain constant surveillance of customers in the facility; acting immediately and appropriately to secure the safety of customers in the event of emergency. When necessary, you will provide emergency care and treatment as required until the arrival of emergency medical services.
Customer Service
- To provide a friendly and efficient service to all customers.
- To pro-actively provide information to promote the Centre to the public at all times.
- To respond positively to customer enquiries.
General Tasks
- To clean all areas of the Centre including pool hall, changing rooms, toilets, showers, storeroom and drains to ensure exceptional standards of hygiene and cleanliness.
- To ensure that all users behave in an orderly manner at all times and take appropriate action should any member of the public misuse the facilities.
- To assist with the delivery of continuous improvement plans.
- To assist in the maintenance, use and updating of safety equipment and to ensure that the requirements of the Health and Safety at Work Act are properly adhered to.
- To be diligent about compliance with the Trust's Health and Safety Policy.
- To take on relevant responsibilities during Emergency Procedures.
General Tasks - Wet Side
- To lifeguard and supervise the pool area, assist swimmers in difficulty, undertake any necessary life-saving operations and apply First Aid as needed.
- To supervise changing rooms, showers and associated areas.
- To make and record periodic checks on chemical levels of the pool water and report to a manager should it fail to meet the required standards.
- To ensure the day to day preparation of the pool facilities for swimming lessons, special water activities and private parties.
- To assist the OM in organising special water activities for children during the school holidays.
- To maintain a National Pool Lifeguard Qualification including attendance at staff training on a monthly basis.
General Tasks - Dry Side
- To ensure day to day preparation of facilities e.g. equipment set ups.
- To undertake coaching/supervision of courses and sessions as required.
Other Duties
- To carry out other duties as required.
- To adhere to Wave Active Limited's policies and procedures.
Personal Specification Profile
- Good interpersonal abilities
- Able to understand hazards related to pool conditions
- Tact and diplomacy when dealing with customers who are breaking the rules
- Ability to stay calm under extreme circumstances
- Excellent observation skills
- Quick reaction in dangerous situations
- Customer focused
- Driven and Enthusiastic
- Passion for providing exceptional service
- Team Player
Experience
- Similar work environment
Qualifications
- NPLQ (Ability to obtain NPLQ on our next available course)
- Interest free funding maybe available if you do not have this qualification
Specialist Knowledge
- Able to organise leisure sessions in at least one activity
Other
- To be flexible to the changing demands of the business
- To be able to follow Wave Active Limited's Policies and Procedures
Lifeguard in Lewes employer: Wave Active
Wave Active is an exceptional employer dedicated to inspiring active lifestyles within the community. With a strong focus on employee growth and development, we foster a supportive work culture that values teamwork and customer service excellence. Our commitment to reinvesting surplus revenues into community initiatives not only enhances our facilities but also creates a meaningful impact, making every role here rewarding and fulfilling.
