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- Tasks: Welcome customers and manage reception duties for a top-notch service experience.
- Company: Wave Active, a vibrant company in Lewes focused on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and a fun work environment.
- Other info: Perfect for those looking to grow in customer service and hospitality.
- Why this job: Join a dynamic team and make a difference in customer experiences every day.
- Qualifications: Exceptional communication skills and a proactive attitude are a must.
The predicted salary is between 20000 - 25000 £ per year.
Wave Active is looking for a Customer Service representative in Lewes, England. You will ensure a first-class customer services experience by welcoming customers, efficiently managing reception duties, and handling administration tasks for bookings and financial transactions.
The ideal candidate will have:
- Exceptional communication skills
- A pro-active mindset
- Experience in a similar work environment
Flexibility and a positive attitude towards service changes are essential.
Closing date for applications is 11/05/2026.
Front Desk & Guest Services Advisor in Lewes employer: Wave Active
Contact Detail:
Wave Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk & Guest Services Advisor in Lewes
✨Tip Number 1
Make sure to research Wave Active and understand their values. When you walk into that interview, show us that you’re not just another candidate but someone who genuinely connects with their mission and customer service ethos.
✨Tip Number 2
Practice your communication skills! Role-play common customer scenarios with a friend or family member. This will help you feel more confident and ready to showcase your exceptional communication skills during the interview.
✨Tip Number 3
Be prepared to discuss your previous experience in similar roles. We want to hear about how you’ve handled tricky situations or gone above and beyond for customers. Real-life examples will make you stand out!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Front Desk & Guest Services Advisor in Lewes
Some tips for your application 🫡
Show Off Your Communication Skills: Since exceptional communication is key for the Front Desk & Guest Services Advisor role, make sure to highlight your experience in customer service. Use clear and friendly language in your application to reflect the positive attitude we’re looking for!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the job description. Mention specific experiences that showcase your pro-active mindset and flexibility in handling service changes.
Be Professional Yet Approachable: While we want you to be professional in your written application, don’t forget to let your personality shine through! A warm and approachable tone can make a big difference in how we perceive your fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Wave Active
✨Know the Company Inside Out
Before your interview, take some time to research Wave Active. Understand their values, mission, and what makes them unique in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Front Desk & Guest Services Advisor, communication is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Practising clear and confident responses will demonstrate your ability to engage with customers effectively.
✨Demonstrate Flexibility and Positivity
Wave Active values a positive attitude towards service changes. Think of instances where you've adapted to new situations or changes in your work environment. Highlighting your flexibility will show that you're ready to embrace the dynamic nature of the role.
✨Prepare for Common Customer Service Scenarios
Anticipate questions related to common customer service scenarios, such as handling difficult customers or managing multiple tasks at once. Practising your responses will help you feel more confident and prepared to tackle these situations during the interview.