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- Tasks: Handle customer queries and manage administrative duties in a vibrant team.
- Company: Join Watts Farms, a passionate team dedicated to fresh produce.
- Benefits: Enjoy a competitive salary, 31 days holiday, and exclusive staff discounts.
- Other info: Full-time role with a supportive and enthusiastic work environment.
- Why this job: Be the voice of our customers and make a difference every day.
- Qualifications: Previous telephone experience and excellent communication skills required.
The predicted salary is between 28364 - 28364 £ per year.
Watts Farms (Sales) Ltd is looking for a Customer Service Advisor to join their enthusiastic team in Aylesford. This full-time position involves handling customer queries via phone and email, as well as administrative duties like order inputting and producing invoices.
Applicants should have previous telephone experience and strong communication skills.
The role offers a competitive salary of £28,364.72 per annum and various employee perks including 31 days holiday and staff discounts.
Customer Experience Advisor – Fresh Produce, 31 Days in Aylesford employer: Watts Farms (Sales) Ltd
Contact Detail:
Watts Farms (Sales) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Advisor – Fresh Produce, 31 Days in Aylesford
✨Tip Number 1
Make sure you know the company inside out! Research Watts Farms and their values, especially in customer service. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your phone skills! Since this role involves handling customer queries over the phone, try role-playing with a friend or family member. This will help you feel more confident and prepared for those tricky questions.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you on their radar and shows your enthusiasm for the position.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join our team at Watts Farms.
We think you need these skills to ace Customer Experience Advisor – Fresh Produce, 31 Days in Aylesford
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about handling customer queries, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively engage with customers.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your CV and cover letter to reflect the specific requirements of the Customer Experience Advisor role. Mention any relevant experience you have in customer service or telephone support.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep your application professional. Strike a balance between being personable and maintaining a level of professionalism that shows you’re serious about the role.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to receive your details and ensures you’re considered for the position without any hiccups!
How to prepare for a job interview at Watts Farms (Sales) Ltd
✨Know Your Stuff
Before the interview, make sure you understand Watts Farms and their products. Familiarise yourself with fresh produce and any recent news about the company. This will show your genuine interest and help you answer questions more confidently.
✨Practice Makes Perfect
Since this role involves handling customer queries, practice common customer service scenarios. Think about how you would handle difficult customers or tricky situations. Role-playing with a friend can really help you articulate your thoughts clearly.
✨Show Off Your Communication Skills
Strong communication is key for this position. During the interview, focus on speaking clearly and confidently. Listen carefully to the interviewer’s questions and respond thoughtfully. This will demonstrate your ability to engage effectively with customers.
✨Ask Smart Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about team dynamics, training opportunities, or how success is measured in the role. It shows that you’re not just interested in the job, but also in how you can grow within the company.