At a Glance
- Tasks: Deliver and service Wattbikes across the UK while providing excellent customer service.
- Company: Join Wattbike, a leader in innovative indoor cycling technology.
- Benefits: Enjoy 26 days holiday, pension, life insurance, and a Wattbike on loan.
- Other info: Flexible hours with opportunities for personal progression and team activities.
- Why this job: Be an ambassador for fitness and enhance customer experiences on the road.
- Qualifications: Passion for customer service and a full UK driving licence required.
The predicted salary is between 25000 - 30000 € per year.
About Wattbike
Wattbike is an innovative company dedicated to enhancing athletic performance and training experiences through our advanced indoor cycling technology. We are on the lookout for a Delivery and Service Technician who embodies our passion for fitness and customer satisfaction. We are based in Nottingham.
Role Overview
Reporting into the Distribution Manager, you will be involved in the daily delivery and collections of Wattbikes across the UK. This includes reliability and due diligence in contacting customers; customer experience is absolutely core to this role and the successful candidate will be an ambassador for the Wattbike brand when out on the road. This role will require a significant amount of driving each week and will incorporate some anti-social hours. This role will also include some work in the factory dependent on demand. This role usually involves paid overtime. Full training will be given on the servicing and installation of Wattbikes.
Key responsibilities
- Delivery, collection and servicing of Wattbikes at locations throughout the UK
- Installation of new Wattbikes
- Providing a great service to our customers - being friendly, helpful and efficient, and keeping the customer up to date on arrival times
- Completion of delivery reports as required and ensuring a flow of communication as needed with the wider internal Operations team
- Ensuring the company vehicle is well maintained and clean, ready for the next delivery
- General warehouse duties if required
Requirements
- Experience in a similar role is ideal
- A passion for excellent customer service
- Be flexible, self-motivated, reliable and punctual
- Good and confident planner and communicator
- Must be happy with early mornings and lots of driving
- Full UK driving license with 3 years driving experience, and no more than 3 points on your licence
Benefits
- 26 days holiday per year + bank holidays
- Pension and free life insurance
- A Wattbike on loan for your home
- On site training zone and cycling/running groups
- Ongoing support for personal progression
Delivery Driver and Service Technician in Nottingham employer: Wattbike
Wattbike is an exceptional employer that prioritises employee well-being and growth, offering a vibrant work culture centred around fitness and customer satisfaction. Based in Nottingham, we provide our Delivery and Service Technicians with comprehensive training, generous holiday allowances, and unique benefits such as a Wattbike on loan for personal use, fostering both professional development and a healthy lifestyle. Join us to be part of a passionate team dedicated to enhancing athletic performance while enjoying the perks of a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Delivery Driver and Service Technician in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, dive into Wattbike's mission and values. Show us that you’re not just another candidate but someone who genuinely cares about enhancing athletic performance and customer satisfaction.
✨Tip Number 2
Practice your delivery pitch! Since this role is all about customer interaction, rehearse how you’d explain the benefits of Wattbikes. We want to see your enthusiasm and how you can be an ambassador for our brand on the road.
✨Tip Number 3
Be ready for those early mornings! If you’re flexible and can handle a bit of anti-social hours, let us know. Share examples from your past where you’ve gone the extra mile (literally!) to ensure customer satisfaction.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Delivery Driver and Service Technician in Nottingham
Some tips for your application 🫡
Show Your Passion for Fitness:When writing your application, let us see your enthusiasm for fitness and customer service. Share any relevant experiences that highlight your dedication to helping others achieve their athletic goals.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to highlight your skills and experiences without unnecessary fluff. This helps us quickly see why you’d be a great fit!
Tailor Your Application:Make sure to customise your application to reflect the specific role of Delivery Driver and Service Technician. Mention your driving experience and any previous roles that involved customer interaction to show us you’re the right person for the job.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Wattbike
✨Know Your Wattbike
Before the interview, make sure you familiarise yourself with Wattbike's products and their unique features. Being able to discuss how these bikes enhance athletic performance will show your genuine interest in the brand and its mission.
✨Customer Service is Key
Since this role revolves around customer interaction, prepare examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer, as this will demonstrate your commitment to customer satisfaction.
✨Plan Your Route
As a Delivery Driver, you'll need to be organised. During the interview, talk about how you plan your routes efficiently and manage your time. This will highlight your reliability and punctuality, which are crucial for the role.
✨Be Ready for Flexibility
This job involves anti-social hours and a lot of driving, so be prepared to discuss your flexibility. Share any experiences where you've adapted to changing schedules or worked outside of typical hours, showing that you're ready for the demands of the role.
