At a Glance
- Tasks: Lead a dynamic sales team, manage enquiries, and support business operations.
- Company: Join Watson-Marlow, part of Spirax Group, known for innovation and inclusivity.
- Benefits: Enjoy a competitive salary, flexible work, generous holidays, and paid volunteering leave.
- Other info: Embrace a culture of diversity and inclusion with great career growth opportunities.
- Why this job: Make an impact by leading a team and driving improvements in a supportive environment.
- Qualifications: Strong leadership skills, conflict resolution, and excellent communication abilities.
The predicted salary is between 30000 - 40000 £ per year.
Job Title
Internal Sales Team Leader
Location
Aflex - UK - Bradley Business Park
Location Type
Hybrid
Company
- Watson-Marlow Fluid Technology Solutions, part of Spirax Group
- Job Summary
We are seeking a talented and motivated Internal Sales Team Leader to join our dynamic team.
Key Responsibilities
- Triaging enquiries, queries, and orders via email, telephone, or CRM, ensuring timely action.
- Checking work of new starters and reviewing work exceeding £3,000 or when unsure of its correctness.
- Liaising with internal departments and external sales engineers to support business and customers.
- Generating daily reports for external reps as required.
- Stepping in as office manager when absent, supervising all internal sales office staff.
- Proactively managing customer enquiries, logging all work into KPI’s and placing documents in the appropriate folders.
- Reporting outstanding orders and delays to the Sales Director and external sales team.
- Updating KPIs daily, ensuring correct formatting for data pulls.
- Utilising product technical knowledge to triage or answer colleague questions.
- Raising quotations and entering orders/quotes via Stock 2004 / CRM.
- Reviewing pricing on special items and basic quotes against industry standards.
- Supporting Level 1 team and driving improvement within the team and wider business.
- Managing multiple inboxes when required.
- Conducting coaching reviews for Level 1 employees and supporting other departments.
- Resolving any issues raised by internal or external customers and signposting to relevant departments.
Skills and Experience
- Ability to motivate, coach, and support team members.
- Conflict resolution and managing difficult conversations.
- Delegation and workload prioritisation.
- Fair, consistent, and approachable leadership style.
- Clear verbal and written communication.
- Active listening and constructive feedback.
- Leading team meetings and delivering updates.
- Strong time‑management.
- Managing team schedules and workflows.
- Attention to detail in documentation and reporting.
- Decision‑making in complex situations.
- Root cause analysis and continuous improvement mindset.
Benefits
- A competitive salary.
- Flexible working arrangements.
- A generous holiday allowance.
- Three days’ paid volunteering leave.
- Additional support and benefits through the Group Inclusion Plan.
- Equal Opportunity Employer
We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.
We encourage candidates from all backgrounds to apply.
If you require accommodations during the application process, please let us know.
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Internal Sales Team Leader employer: Watson-Marlow Fluid Technology Solutions
Watson-Marlow Fluid Technology Solutions is an excellent employer, offering a dynamic hybrid working environment that fosters collaboration and innovation. With a strong focus on employee growth, the company provides comprehensive support through an inclusion plan, alongside competitive salaries, flexible working arrangements, and a generous holiday allowance, making it an attractive place for those seeking meaningful and rewarding employment.
Contact Details:
Watson-Marlow Fluid Technology Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Team Leader
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Internal Sales Team Leader at Watson-Marlow Fluid Technology Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Watson-Marlow Fluid Technology Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Internal Sales Team Leader. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Internal Sales Team Leader
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Watson-Marlow Fluid Technology Solutions:When writing your cover letter, make sure to tailor your message specifically for Watson-Marlow Fluid Technology Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Watson-Marlow Fluid Technology Solutions
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Watson-Marlow Fluid Technology Solutions that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Watson-Marlow Fluid Technology Solutions that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Watson-Marlow Fluid Technology Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
