L&D Administrator in London

The firm Watson Farley & Williams (WFW) is a sector-focused international law firm with extensive expertise and industry insight across its core sectors of energy, infrastructure and transport. Through its network of 19 offices, the firm advises clients on complex, high-value transactions and disputes – matters requiring precise legal execution and a nuanced understanding of global market dynamics. The firm’s success is driven by its people. It fosters a collaborative, inclusive and supportive environment where everyone can grow, share ideas and make an impact. Guided by its values – We are experts, We are united and We care – the firm delivers exceptional service through strong relationships and teamwork. The firm is committed to clear career paths, championing diversity and investing in its people so they can thrive.

We are looking for a Learning & Development Administrator to join our Learning & Development team who will play a key role in administering the Firm's training programmes and other initiatives held in our London and international offices. The successful candidate will work alongside the L&D Apprentice and will provide support to the L&D Managers, and Senior L&D Manager. Our core working hours are 09.30 to 17.30. However, there is a need for flexibility to start at 08.30 on days when training events are scheduled to start at 09.00. Our agile working approach gives flexibility around where work can be undertaken, although, as with all L&D roles, there is a need to come into the office regularly to manage in-person training, engage with the team, build relationships with other teams etc. This is a full-time role which provides a great opportunity for someone to be a part of a well-regarded L&D team and make an impact via delivery of tailored development programmes. This is a fast-paced environment, and the role is always busy, however varied and stimulating.

Key activities/responsibilities

• Support L&D Team with all training programme-related administration (in-person and virtual events): send invitations, reminders, chase responses and attendance, follow up for feedback, set up training rooms, record attendance, liaise with internal and external trainers and internal support teams, print materials etc.
• Update L&D Intranet pages, promoting and advertising L&D programmes.
• Assist with day-to-day L&D budgeting – process invoices, expenses, and liaise with external providers to onboard and ensure prompt payments, update L&D budget spreadsheet.
• Update our L&D video resources library: record training session when needed, edit recordings, upload onto LMS, update relevant spreadsheet and promote globally.
• Process new joiner information, add people to relevant programmes, and answer general L&D queries.
• Assist with managing L&D materials: create and update PowerPoint slides with relevant L&D branding, create development programme brochures & promotion materials, document processes.
• Administer the Learning Management System (LMS): Manage training events and attendance, create and produce reports, continuously look to improve the LMS to improve the user experience by creating smarter ways for the user to access what they need, managing compliance training.
• Undertake/participate in one-off projects, as required, e.g. global mentoring scheme.

Skills and experience – essential

• Excellent organisational and planning skills – able to manage multiple demands, prioritise and adapt to changing needs and deadlines.
• Excellent written and oral communication skills – articulate, confident and able to engage with all levels of seniority within the business and externally. Also has an understanding of how to use the right medium to engage.
• Pro-active, self-starter with high energy levels. Someone who is keen and able to find opportunities to streamline processes in order to reduce time spent on administration, and not afraid to challenge status quo.
• Keen eye for detail and completer/finisher.
• Client-orientated.
• Creative thinker, able to see problems from different angles and suggest alternative solutions.
• Collaborative and team player.
• Keen to learn and develop within the role.
• High degree of IT literacy, i.e. at least intermediate level in Word, Excel and PowerPoint.

This job description is indicative only and does not represent an exhaustive list of responsibilities. The firm reserves the right to alter or change the responsibilities at any time, in line with the firm's strategy and business needs.

Benefits

We offer a competitive benefits and wellbeing package for all employees.

Additional information

The Firm promotes a culture of agility and flexibility and is fully supportive of flexible working arrangements where these can be accommodated.

Equal opportunities

Diversity and inclusion are integral to the firm’s strategy and underpin its efforts to attract and retain top talent. All employment decisions are made objectively, based on merit and ability and the firm is committed to inclusive and barrier-free recruitment. As a Disability Confident employer, WFW welcomes adjustments for candidates with disabilities or long-term health conditions and participates in the Disability Confident interview scheme. If you would like to apply through this scheme or require adjustments during any stage of the process, please contact London_Recruitment@wfw.com.