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- Tasks: Support IT operations and assist with client-facing technology.
- Company: Join a dynamic team in Thatcham, focused on IT solutions.
- Benefits: Receive full training and gain hands-on experience in IT support.
- Why this job: Kickstart your IT career with a stable position and learn valuable skills.
- Qualifications: Passion for IT and eagerness to learn are essential; transport required.
- Other info: Permanent role with weekend shifts; ideal for local candidates.
IT Support Trainee/Apprentice required to work onsite Monday - Friday, with one Saturday in 3 and then one in 4 weekends. My client is based in Thatcham, and due to the rural location, you will need your own transport (ESSENTIAL). Please note: my client cannot sponsor applicants. If you require sponsorship, please do NOT apply. This includes Tier 4 Post Study Visas and Tier 2 General Visas, as sponsorship will be needed after their expiry.
Job Responsibilities
- Full training will be provided.
- Once trained, you will support the smooth operation of desktops, laptops, tablets, smart devices, operating systems, applications, internet cafés, and other client-facing areas.
- Monitoring the IT service desk for all client areas.
- Supporting IT-related projects, including working 1 Saturday in 3 and then 1 in 4 weekends, from 9 am to 1 pm.
Skills Required
- A passion for IT.
- Willingness to learn new skills; keen and enthusiastic.
- An interest in understanding ITIL procedures.
- Knowledge (once fully trained) of technologies such as Windows desktop administration, Microsoft Office suite, LAN/WAN maintenance, audio-visual solutions, and IT security.
- A desire to learn AV.
If you live near Thatcham and are interested, please send your CV to learn more. This is a stable, permanent position offering a fantastic opportunity to start a career in IT.
IT Support Trainee/Apprentice employer: Watson Communications
Contact Detail:
Watson Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Trainee/Apprentice
✨Tip Number 1
Make sure to highlight your passion for IT during any conversations or interviews. Share specific examples of how you've engaged with technology, whether through personal projects, coursework, or relevant hobbies.
✨Tip Number 2
Familiarise yourself with ITIL procedures before applying. This will not only show your enthusiasm but also demonstrate your commitment to understanding the frameworks that govern IT service management.
✨Tip Number 3
Since the role requires working on weekends, be prepared to discuss your availability openly. Showing flexibility and a willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
If you have any experience with Windows desktop administration or the Microsoft Office suite, be ready to talk about it. Even if it's just basic knowledge, demonstrating your eagerness to learn more can make a positive impression.
We think you need these skills to ace IT Support Trainee/Apprentice
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience or skills related to IT support. Emphasise your passion for IT and willingness to learn, as these are key traits the employer is looking for.
Craft a Strong Cover Letter: Write a cover letter that explains why you are interested in the IT Support Trainee position. Mention your enthusiasm for technology and your eagerness to learn about ITIL procedures and other technologies mentioned in the job description.
Highlight Your Transport Situation: Since having your own transport is essential for this role, make sure to mention this in your application. This will reassure the employer that you can meet the location requirements.
Showcase Your Learning Attitude: In your application, express your willingness to learn new skills and your interest in understanding various IT technologies. This aligns with the company's need for a keen and enthusiastic trainee.
How to prepare for a job interview at Watson Communications
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology during the interview. Share any personal projects or experiences that highlight your interest in IT, as this will demonstrate your commitment to the field.
✨Research ITIL Procedures
Familiarise yourself with ITIL (Information Technology Infrastructure Library) procedures before the interview. Understanding these concepts will show that you are proactive and eager to learn about industry standards.
✨Highlight Your Willingness to Learn
Emphasise your eagerness to acquire new skills and knowledge. Be prepared to discuss how you approach learning and adapting to new technologies, as this is crucial for a trainee role.
✨Prepare Questions About the Role
Think of insightful questions to ask about the position and the company. This not only shows your interest but also helps you determine if the role aligns with your career goals.
