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- Tasks: Coordinate care packages and support our amazing customers and care assistants.
- Company: Join Watra Care, a friendly team dedicated to quality home care.
- Benefits: Earn up to £29k, enjoy 28 days annual leave, and receive company-sponsored training.
- Other info: Flexible hours, fun team culture, and opportunities for internal promotion await you!
- Why this job: Make a real difference in people's lives while advancing your career in care.
- Qualifications: Experience in care preferred; IT literacy is essential for managing rotas.
The predicted salary is between 29000 - 29000 £ per year.
Watra Care specialises in providing live-in care/home care and support to our customers throughout the Birmingham, Sandwell and Solihull region. We are currently recruiting a full-time coordinator to join our supportive and friendly team. This role will involve mainly office-based duties.
We can offer you access to lots of further training and development opportunities and there are opportunities to advance further in your career in care with our company!
- A competitive salary of up to £29,000 per annum
- A generous annual leave allowance of 28 days
- Company sponsored training and development
- A SMART phone
- Bonus
Responsibilities include:
- Being the first point of contact for customers and care assistants
- Coordinating care packages - care plans, risk assessments, reviews, compliments/complaints, accidents and incidents
- Creating and maintaining rotas using our Rota software
Requirements:
- Previous experience in providing care to the domiciliary sector
- Pro-active, flexible and committed to providing a quality service
- Qualification in Health and Social Care preferred but not essential
- IT literate, with the ability to learn new software quickly
Watra Care can offer some amazing benefits for all of our employees, backed with 5 STAR ratings and awarded GOOD on all KLOE's by CQC. We provide full training to refresh your skills or to get you started in your new career. There is also the ability to have flexible working hours that suit your lifestyle and commitments.
We are a small team who care about customer service, like to have fun and love great food! We support those who would like to progress with ongoing training such as NVQs and always look for ways to promote internally.
Co-ordinator / Case Manager in Birmingham employer: Watra Care
Contact Detail:
Watra Care Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Co-ordinator / Case Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Co-ordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We want you to shine when discussing your skills in managing care packages and working with teams!
✨Tip Number 3
Show off your IT skills! Since the role involves using software for rotas, be ready to demonstrate your tech-savviness. Brush up on any relevant software you might encounter and be prepared to discuss how you adapt to new tools.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our friendly team at Watra Care. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Co-ordinator / Case Manager in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight any relevant experience in the domiciliary sector and showcase your IT skills, especially if you've used rota software before.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing quality care and how you can contribute to our friendly team at Watra Care. Don’t forget to mention your flexibility and commitment!
Showcase Your Skills: In your application, be sure to highlight your proactive approach and any qualifications in Health and Social Care. We love candidates who are eager to learn and grow with us, so let that enthusiasm shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Watra Care
✨Know Your Care Basics
Make sure you brush up on your knowledge of care principles and practices. Understand the key responsibilities of a Care Coordinator, like coordinating care packages and managing rotas. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your IT Skills
Since the role requires using software for rota management, be prepared to discuss your IT literacy. If you've used similar software before, mention it! If not, express your willingness to learn quickly. A positive attitude towards technology can really set you apart.
✨Demonstrate Your People Skills
As the first point of contact for customers and care assistants, your communication skills are crucial. Think of examples where you've successfully resolved conflicts or provided excellent customer service. This will highlight your ability to maintain a friendly and supportive environment.
✨Express Your Commitment to Development
Watra Care values ongoing training and career progression. Be sure to mention any relevant qualifications or training you've completed, and express your enthusiasm for further development opportunities. This shows that you're serious about growing within the company.