Location: 80-82 Nelson Street, London, E1 2DY
Job Description
Responsibilities
- Maintain the quality calendar and coordinate reviews and reporting deadlines.
- Support the Quality Plan, self-assessment and improvement plans.
- Track actions, check completion evidence and escalate outstanding concerns.
- Analyse attendance, retention, achievement, progression and student feedback.
- Check that policies, handbooks and course information are accurate and current.
- Monitor completion of assessment and IQA processes through reports from responsible staff.
- Coordinate evidence for awarding-body reviews and regulatory assessments.
- Prepare reports and committee papers for the Head of Quality Assurance.
- Track improvements arising from complaints, appeals and external reviews.
- Support staff briefings on quality procedures.
- Maintain secure, organised and version-controlled records.
Requirements
- Experience in quality assurance within UK education or training.
- Experience coordinating reviews, evidence and improvement actions.
- Understanding of academic quality and relevant external requirements.
- Ability to analyse data and produce clear reports.
- Strong organisation, communication and follow-up skills.
- Confidence raising concerns and working across teams.
- Good working knowledge of Word, Excel and digital record systems.
- Knowledge of the OfS regulatory framework.
- Experience working with awarding bodies, university partners or external reviewers.
- Experience supporting academic committees and student feedback processes.
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