At a Glance
- Tasks: Deliver high-quality tenancy management services and support residents throughout their tenancies.
- Company: WATMOS Community Homes, a unique social housing landlord focused on community empowerment.
- Benefits: Flexible working, competitive salary, free eye tests, and family-friendly policies.
- Other info: Join a passionate team dedicated to transforming communities and exceeding expectations.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in social housing and strong communication and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
If you are passionate about improving people’s lives, we would like to hear from you! This role involves the effective delivery of end-to-end tenancy processes and providing a high-quality tenancy management service by ensuring the needs of residents are met throughout their tenancies.
The successful candidate will possess:
- Experience of working in social housing.
- A proven track record in the delivery of high-quality housing services to customers.
- Excellent written and verbal communication, interpersonal, report writing, organisational, negotiation, I.T. and customer service skills.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution. In line with our ethos as an organisation, we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
WATMOS Community Homes is a unique social housing landlord owning just over 2700 homes for rent in the Walsall area of the West Midlands and Lambeth in London. There are also 300 leaseholder properties. As a charitable housing provider, our main role is to provide accommodation for people in need of housing. We are founded on the principles of inclusion and resident empowerment in a culture which values people’s individual and collective contribution to their community. Watmos Community Homes (WCH) is based around ten Tenant Management Organisations (TMOs). Leading the way in resident managed housing, Watmos’ unique approach has put it at the forefront of transforming communities and exceeding expectations. We are seeking outstanding and dedicated individuals who share our passion for improving people’s lives.
The Benefits:
- Free eye tests
- Employee recognition awards
- Free refreshments
- Family friendly policies
- Enhanced sick pay
- Free flu vaccination
- A travel season ticket loan scheme
- Enhanced maternity, paternity and shared parental leave
- Flexible working scheme for many roles
- Significant retail, leisure and travel discount
- Competitive, benchmarked salaries
- Car Lease Scheme
Tenancy Officer in Kennington employer: WATMOS Community Homes
WATMOS Community Homes is an exceptional employer dedicated to improving lives through social housing in the Walsall area and Lambeth. With a strong commitment to diversity and inclusion, we foster a supportive work culture that values every employee's contributions while offering generous benefits such as flexible working arrangements, enhanced parental leave, and various employee recognition awards. Join us to be part of a transformative community-focused organisation where your skills can truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Officer in Kennington
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by WATMOS Community Homes.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like WATMOS Community Homes.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at WATMOS Community Homes.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at WATMOS Community Homes. Apply directly through us to stand out!
We think you need these skills to ace Tenancy Officer in Kennington
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of WATMOS Community Homes. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Tenancy Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at WATMOS Community Homes
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of WATMOS Community Homes. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
