We are hiring: Inside Sales Engineer Location: Worthing, UK The Inside Sales Engineer owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. You'll be the primary commercial contact for your customers, coordinating internal resources and ensuring a seamless experience across the buying cycle - working closely with Direct Sales, Technical Teams and Shared Services. What You’ll Do Customer relations & sales support Manage a portfolio of Inside Sales clients Build and maintain lasting relationships with customers Act as the primary point of contact for customers Manage customer meetings (remotely) Provide active support to direct sales Sales & technical solutions Qualify inbound requests Analyze customer needs in collaboration with technical teams when necessary Propose technical and commercial solutions Prepare quotes, set discounts within DOA limits, and check margins and risks Convert quotes into orders Order management & logistics coordination Track and manage customer orders through to delivery, ensuring reliability Complete contractual, legal, and mandatory documentation Place orders for third-party products when necessary and verify order acknowledgments Coordinate flows with logistics and supply chain, monitoring the backlog and proactively communicating with customers Track invoicing and manage or escalate disputes and incidents You may also have the opportunity to join cross-functional projects across Watlow. What You’ll Need To Succeed Solid, hands-on experience in industrial B2B sales Proven ability to coordinate tailored technical and commercial solutions for customers Strong communication and relationship-building skills, with a proactive approach to customer engagement Familiarity with CRM/ERP systems, with openness to using AI and digital tools to improve efficiency Fluent English (spoken and written) Technical education and/or background in industrial manufacturing, thermal solutions, or related technical sectors is a strong advantage Why join the Watlow team At Watlow, you'll be part of a global organisation with over 100 years of innovation in thermal technology - working with products that make a real difference across industries worldwide. We offer a comprehensive range of benefits, including: Private Healthcare Life Assurance Pension Scheme Working Pattern: Monday to Friday, 7.5 hours/day, 4 days from the office, 1 day of home office per weekContract Type: Permanent, full-time position
Inside Sales Engineer in Worthing employer: Watlow
Watlow is an exceptional employer located in Worthing, UK, offering a dynamic hybrid working environment that fosters collaboration and growth. With a strong commitment to employee development, we provide comprehensive training opportunities and a supportive culture that values innovation and customer satisfaction. Our competitive benefits package, including private healthcare and a pension scheme, ensures that our team members are well taken care of as they contribute to meaningful projects in the thermal technology sector.
