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- Tasks: Manage patient correspondence and provide secretarial support to healthcare professionals.
- Company: Join a leading Primary Care Network in Milton Keynes with a compassionate approach.
- Benefits: 28 days annual leave, NHS discounts, wellbeing resources, and flexible working options.
- Why this job: Make a positive impact on patients' lives while growing in a supportive environment.
- Qualifications: Previous admin or PA experience, strong communication skills, and attention to detail.
- Other info: Collaborative team atmosphere with opportunities for professional development.
The predicted salary is between 28800 - 43200 £ per year.
A fantastic opportunity to join a leading Primary Care Network in Milton Keynes, looking to welcome a new Medical Secretary to the team. This is an ideal role for someone with previous Medical Secretary or PA experience, and strong organisational and administrative skills. You will be handling sensitive medical information, so a caring communication style is essential.
Salary and Benefits:
- 28 days annual leave, plus bank holidays
- NHS Discounts with a massive number of retailers (with a Bluelight card)
- Wellbeing resources available free to all staff
Shift Pattern:
Conversations around flexible working and compressed hours are encouraged. This vacancy is for 25 hours per week, working 12:30pm-5:30pm, Monday-Friday.
Main duties of the job:
- Your key responsibilities will include reading patient-related correspondence, identifying relevant clinical information and updating patient notes.
- You will also be providing general secretarial support to our practice and business managers, GPs and health professionals.
- You will be handling sensitive medical information, so a caring customer service communication style is essential.
- You will be expected to treat all patients and colleagues with dignity and respect at all times and maintain the utmost levels of professionalism and confidentiality at all times.
About us:
Working hand in hand with Watling Street Practice, Watling Street PCN supports our three practice sites in Stony Stratford, Shenley Church End and Great Holm, with a head office function based in Kiln Farm. We are a forward-thinking PCN in Milton Keynes, with a progressive and compassionate approach to primary care. As home to multi-disciplined teams of GPs, Nurses, HCAs and administrative staff, we have a flexible and supportive attitude where we encourage you to grow in a safe environment.
Job responsibilities:
- Handling referrals on a day-to-day basis
- Management of the referral link between primary and secondary care
- Dealing with email and telephone queries from patients and colleagues
- Assisting the Back Office team with any other duties required
To be successful in this role, you will need:
- Great attention to detail
- Strong written and verbal communication skills
- Competent typing and listening skills
- The ability to manage a heavy workload in a fast-paced environment
About the Candidate:
Attention to detail, a willingness to learn and a commitment to providing high quality patient services are essential in this role. If you're passionate about making a positive impact on patients' lives and are ready to contribute to a hardworking, collaborative administrative team, we encourage you to apply.
Person Specification:
Experience:- Previous experience within either a clinical/healthcare admin, or a PA role
- Exceptional organisational and prioritising skills, combined with top level attention to detail
- Strong literacy and computer skills
- Experience working with variable stakeholders
- Experience working within a team
- Experience with electronic dictation
- Knowledge of medical terminology
- Experience with clinical IT systems
- Grade C or above in GCSE Maths & English (or equivalent)
Disclosure and Barring Service Check:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Medical Secretary in Milton Keynes employer: Watling Street Network PCN
Contact Detail:
Watling Street Network PCN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare sector and let them know you're on the lookout for a Medical Secretary role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Medical Secretary positions and practice your responses. Highlight your organisational skills and experience with sensitive information, as these are key in this role.
✨Tip Number 3
Showcase your skills! Bring along examples of your previous work or scenarios where you've excelled in a fast-paced environment. This will help demonstrate your attention to detail and ability to manage a heavy workload.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Medical Secretary in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Medical Secretary role. Highlight your previous experience in healthcare admin or as a PA, and showcase your organisational skills. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your caring communication style aligns with our values. Remember, we love a personal touch, so let your personality come through!
Showcase Attention to Detail: Since this role involves handling sensitive medical information, it's crucial to demonstrate your attention to detail. Whether it's in your CV, cover letter, or any additional documents, make sure everything is error-free and well-organised. We appreciate precision!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can't wait to hear from you!
How to prepare for a job interview at Watling Street Network PCN
✨Know Your Medical Terminology
Brush up on your medical terminology before the interview. Being familiar with common terms and phrases used in a healthcare setting will show that you’re prepared and knowledgeable, which is crucial for a Medical Secretary role.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've successfully managed your workload in previous roles. Think about specific situations where your organisational skills made a difference, especially in fast-paced environments. This will help you stand out as someone who can handle the demands of the job.
✨Showcase Your Communication Style
Since you'll be handling sensitive information, it's important to convey a caring communication style during the interview. Practice how you would explain complex information clearly and compassionately, as this will reflect your ability to interact with patients and colleagues effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the practice's approach to patient care, and opportunities for professional development. This not only shows your interest in the role but also helps you assess if the workplace aligns with your values and career goals.
