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For Companies At a Glance
- Tasks: Diagnose, service, and repair heavy machinery to ensure top performance.
- Company: Join a leading company in the construction equipment industry.
- Benefits: Competitive pay, generous holiday, private health care, and career development opportunities.
- Why this job: Make a real impact by providing world-class customer service and working with cutting-edge machinery.
- Qualifications: Experience in mechanical, electrical, or hydraulic systems; NVQ Level 2 or 3 preferred.
- Other info: Enjoy a dynamic work environment with excellent training and growth potential.
The predicted salary is between 36000 - 60000 £ per year.
- Location: Leicester & Peterborough Depots
- Salary: Competitive
- Department: Service
- Division: Used Machines
- Contract: Permanent
Used Machines Engineer
Responsible to: Used Sales Manager
Main Purpose of the Role
The main duties of this role are to carry out Machine Plant Diagnostics, Servicing and Repairs to JCB Construction and other manufacturers\’ equipment to the highest standard mainly within the Leicester workshop and including site visits.
You will need to promote and present a professional image and offer service solutions to our customers and frequently liaise with JCB Manufacturer. The objective of this role is to provide the Customer with a World Class level of Customer Service.
Duties
- Undertake a detailed inspection of the machine to confirm or expand on any initial field inspection report so that a commercial assessment of the likely repair, replacement refurbishment work can be made.
- Carry out standard diagnosis tests on machine components to enable more accurate cost evaluations or for the issue of condition and warranty agreements to customers.
- Produce a comprehensive list of parts and materials required for the proposed machine preparation work.
- Undertake overhaul, repair or refurbishment work on the machine to the agreed work plan, removing and dispatching components for specialist attention, re-installing the original or replacement part or repairing original parts.
- Inspect and test completed machine to ensure unit is operating to expected performance levels.
Basic Hours
40 hours working week, 08.00 – 16.30 hours.
Overtime after 8 hours, the first 4 hours at time and a half, thereafter paid at double time (daily).
Powergen Qualifications (desirable not essential)
- Mechanical engineering
- Electrical engineering
- IEE regs – 18th Edition (beneficial)
Role Requirements
Essential:
- Practical knowledge of tooling and specialised equipment to conduct repairs on difficult and heavy machinery
- Practical knowledge of rigging, slinging and jacking procedures
- Electrical, hydraulic and mechanical fitting knowledge
- NVQ Level 2, 3 or equivalent and have experience in the construction, HGV or agriculture heavy plant machinery sectors including servicing and maintenance
- Experience on hydraulic systems, open and closed loop, axles, transmissions manual and power shift, cam-bus electrical systems and working on JCB machinery or equivalent
- Portfolio of certification/achievements required
- Full UK driving licence required
Benefits
- Competitive rates of pay
- 22 days paid holiday + bank holidays + 1 day for every 5 years completed service
- Private medical health (contributory)
- Chiropractor private medical treatment scheme/ occupational health
- Employee assistance programme
- JCB online, classroom & workshop-based training programmes for all roles & career development
- Call out with standby payment and guaranteed 4 hours overtime
- If you refer a friend or family member and they join the company, you will receive £250.00 after 3 months of their start date and a further £250.00 on completion of their six-month probationary period
- Visit to the Story of JCB, factory tour and VIP lunch
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Used Machines Engineer employer: Watling JCB Ltd.
Contact Detail:
Watling JCB Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Used Machines Engineer
✨Tip Number 1
Get to know the company! Research JCB and their values, especially their commitment to customer service. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on work with machinery, brush up on your diagnostic and repair skills. Practising common scenarios can help you shine during any technical evaluations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the Used Machines Engineer role.
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Used Machines Engineer role. Highlight your practical knowledge of tooling, machinery repairs, and any relevant qualifications. We want to see how your experience aligns with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our world-class customer service. Keep it professional but let your personality show through!
Showcase Relevant Experience: When filling out your application, be sure to showcase your experience with hydraulic systems, mechanical fitting, and any work you've done on JCB machinery. We love seeing specific examples that demonstrate your skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Watling JCB Ltd.
✨Know Your Machines
Make sure you brush up on your knowledge of JCB machinery and other heavy equipment. Familiarise yourself with common issues, diagnostic tests, and repair techniques. This will not only help you answer technical questions but also show your passion for the role.
✨Showcase Your Experience
Prepare to discuss your hands-on experience with hydraulic systems, mechanical fitting, and any relevant qualifications. Bring along a portfolio of your certifications and achievements to demonstrate your expertise in the field.
✨Customer Service Mindset
Since providing world-class customer service is key, think of examples where you've gone above and beyond for customers. Be ready to explain how you would handle customer interactions and promote a professional image while working on-site.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the specifics of the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
