At a Glance
- Tasks: Build strong customer relationships and promote JCB parts in your territory.
- Company: Join Watling JCB, a leading dealership in construction machinery sales.
- Benefits: Earn from £28,000 plus uncapped commission and enjoy continuous learning opportunities.
- Other info: Enjoy a supportive team culture with great career growth potential.
- Why this job: Make an impact in a dynamic environment while developing your sales skills.
- Qualifications: Experience in parts sales and excellent customer service skills required.
The predicted salary is between 28000 - 35000 € per year.
Watling JCB Limited is a privately owned and owner-managed profit-making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products. We look for high calibre, forward-thinking, energetic people with a “can-do” attitude. People who thrive in a diverse and challenging work environment, are receptive to change and wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success.
Location: Kidlington Depot
Main Purpose of the Role: This is a customer-facing role which requires you to build strong customer relationships within the Parts sector of the business with new and existing customers. You will be expected to promote and deliver JCB parts within the defined JCB territory to meet company targets whilst adhering to company policies and procedures.
Department: Parts Department
Responsible to: Parts Supervisor
Duties/Responsibilities:
- Build strong and positive relationships with customers
- Build and document knowledge about the customer business and technical setup on an as-and-when basis
- Feedback any important customer information to the company
- Promote and deliver the current range of JCB parts within the defined franchise territory and meet company targets
- Deliver Parts in response to customer requests in a timely manner
- Complete weekly customer call sheets accurately and in a timely manner
- Meet and exceed customer expectations on customer service
- Establish and maintain good levels of communication within and outside the business
- Complete all Parts administration accurately and in a timely manner
- Contribute to the overall success of Watling JCB through teamwork and good communication within the company
- Appropriate reporting to Management
- Carry out all work practices in line with company health and safety policy and adhere to all company policies in accordance with the Company handbook terms and conditions of employment
- Any other duties as deemed necessary to fulfil the role
Qualifications:
- Proven track record of Parts sales role within the Construction sector or similar industry
- Excellent commercial awareness and customer problem solving
- Ability to follow your customer’s buying decisions and needs
- Proven track record of customer sales call planning and forecasting
- Proven track record in sales questioning skills for successful outcomes
Personal Attributes:
- Good teamwork capable of delivering results under pressure and to strict deadlines
- Quality focused
- Sincere, reliable, trustworthy and a good time-keeper
- Ability to work on own initiative, multitask and handle several customer demands at any given moment
- Adept in efficient communication at all levels – verbally, in print and on the telephone
- Professional, positive, co-operative and flexible at all times
- Ability to be motivated and customer focused
- Clean driving licence and good driving record
- Full driving Fork Lift Truck driving licence – desirable
At Watling JCB, we understand that your professional journey is not just about the tasks you perform, but the growth and development you experience along the way. With our continuous learning initiatives, we strive to empower our employees to reach their full potential.
Salary: From £28,000 per year, uncapped commission at 5% (OTE of up to £35k)
Parts Van Sales Representative (Kidlington) employer: Watling JCB Limited
At Watling JCB Limited, we pride ourselves on being a dynamic and supportive employer that values the growth and development of our team members. Located in Kidlington, our work culture fosters collaboration and innovation, allowing you to build strong customer relationships while enjoying uncapped commission opportunities. Join us to thrive in a diverse environment where your contributions directly impact our success and your professional journey is nurtured through continuous learning initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Van Sales Representative (Kidlington)
✨Tip Number 1
Get to know the company inside out! Research Watling JCB and understand their products, values, and culture. This will help you connect with the team and show that you're genuinely interested in being part of their success.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you'd handle customer objections or build rapport. The more prepared you are, the more confident you'll feel when it’s your turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Watling JCB family. Let’s get you that Parts Van Sales Representative role!
We think you need these skills to ace Parts Van Sales Representative (Kidlington)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your unique experiences make you a great fit for our team.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your relevant experience in parts sales and customer service, and show us how you embody that 'can-do' attitude we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great addition to our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Watling JCB.
How to prepare for a job interview at Watling JCB Limited
✨Know Your Parts
Before the interview, brush up on your knowledge of JCB parts and their applications. Familiarise yourself with the specific products Watling JCB offers and think about how you can promote them effectively to customers.
✨Showcase Your Customer Skills
Prepare examples of how you've built strong customer relationships in previous roles. Be ready to discuss how you’ve handled customer queries and exceeded expectations, as this role is all about delivering excellent service.
✨Demonstrate Your Initiative
Think of instances where you took the initiative to solve a problem or improve a process. This will show that you’re proactive and can handle the diverse challenges that come with the role.
✨Practice Your Communication
Since effective communication is key, practice articulating your thoughts clearly. Whether it’s verbally or in writing, being able to convey information succinctly will be crucial in this customer-facing position.
