Warehouse Parts Operative in Leicester

Company Information:
Watling JCB Limited is a privately owned and owner managed profit-making organisation and one of the most progressive JCB Dealerships in the country for the Sales and Customer Support of Construction, Industrial and Recycling & Waste Machinery products.

We look for high calibre, forward-thinking, energetic people with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success.

In such a dynamic and committed workforce, flexibility is essential, and many of our workforce, in accordance to what the job needs, operate with a huge degree of commitment and energy to ensure our long-term strategy to drive the business forward to increase shareholder profitability for ongoing success and growth to remain the JCB Dealer of choice is achieved.

Main Purpose of the Role:

We are looking for a reliable and organised Warehouse Parts Operative to join our busy Parts Department. This role is primarily responsible for accurately picking, packing, receiving and dispatching parts to support our Service Engineers, retail customers and workshop operations.

The successful candidate will help ensure the efficient day-to-day running of the parts warehouse by maintaining stock accuracy, preparing customer and engineer orders, processing deliveries and keeping the warehouse safe, clean and organised.

As part of the team, you will also provide holiday and absence cover for the Parts telephone and service counters, assisting customers with enquiries and orders when required. Full training will be provided.

Department:

Parts Department

Responsible to:

Parts Manager

Duties/Responsibilities:

• Accurately pick, pack and prepare parts for customer orders and Service Engineers.
• Receive, check and book in stock deliveries using the company system.
• Maintain stock accuracy and ensure parts are stored correctly.
• Process stock returns, supplier returns and parts dispatches.
• Assist with stock checks and general warehouse organisation.
• Maintain a clean, safe and organised warehouse, following Health & Safety procedures.
• Safely operate warehouse equipment, including a forklift truck where authorised (training provided if required).
• Provide holiday and absence cover for the Parts telephone and service counters, assisting with customer enquiries and orders.
• Liaise with Service Engineers, the Workshop and colleagues to ensure parts are available when required.
• Deliver excellent customer service and maintain a professional approach at all times.
• Carry out any other reasonable duties to support the efficient operation of the Parts Department.
• Previous experience in a warehouse, stores, logistics, picker/packer or stock control environment.
• Good attention to detail with the ability to accurately pick and pack orders.
• Good organisational skills and the ability to prioritise workloads.
• Basic computer skills and willingness to learn internal systems.
• Good communication skills and a positive team-working attitude.
• Ability to work independently using your own initiative.
• Commitment to delivering excellent customer service.
• Right to work in the UK.

Personal Attributes:

• Experience working within automotive, commercial vehicle, plant machinery or agricultural parts.
• Full UK driving licence.

Working Hours:

• Monday to Friday (standard depot hours).
• Participation in a Saturday morning rota (typically 1 in 3 Saturdays) paid at the applicable overtime rate.
• Occasional holiday and absence cover for the Parts telephone and service counters.

At Watling JCB, we understand that your professional journey is not just about the tasks you perform, but the growth and development you experience along the way. With our continuous learning initiatives, we strive to empower our employees to reach their full potential.

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