At a Glance
- Tasks: Engage with customers, manage machine health checks, and coordinate service bookings.
- Company: Join Watling JCB, a leading JCB dealership known for innovation and customer support.
- Benefits: Earn from £28,000 plus uncapped commission, with opportunities for growth and development.
- Other info: Flexible working hours with potential for overtime and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and fosters personal growth.
- Qualifications: Experience in service sales and a clean driving licence required.
The predicted salary is between 28000 - 35000 £ per year.
Location: From £28,000.00 per year, uncapped commission at 5% (OTE of up to £35k)
Company Information: Watling JCB Limited is a privately owned and owner managed profit-making organisation and one of the most progressive JCB Dealerships in the World for the Sales and Customer Support of Construction, Industrial and Waste & Recycling equipment.
We are looking for a high calibre, forward-thinking, energetic person with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success. In such a dynamic and committed workforce, flexibility is essential, and many of our workforce, in accordance with role requirements, operate with a huge degree of commitment and energy to ensure our long-term strategy to remain the JCB Dealer of choice.
Main Purpose of the Role
- Liaising with customers to agree additional work identified through vehicle/machine health checks
- Arranging parts, booking work, producing accurate estimates
- Following up with customers to agree work
- Recording outcomes to determine success of vehicle/machine health checks
- Helping with office admin including invoicing, inputting information, booking services
Department Service Department
Duties/Responsibilities
- Build strong and positive relationships with customers
- Feedback any important customer information to the Company
- Monitor the backend systems and compile estimates for required further work
- Contact customer and sell identified work and other products and services we offer
- Liaise with the Parts department and hand over parts sales leads identified
- Liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern
- Input information to create worksheets
- Help invoice customers and follow up order numbers
- Occasional overtime on Saturday mornings, when required
- Other duties as deemed necessary to fulfil the role
Experience
- Proven track record of Parts/Service sales role within the Construction or similar industry
- Experience with Workshop Management Systems
- Clean driving licence and good driving record
- Proof of right to work in the UK
Hours – 08:00am to 17:00pm with 30min lunch
Please state your salary expectations with your application
Reference ID: MHC01LB
At Watling JCB, we understand that your professional journey is not just about the tasks you perform, but the growth and development you experience along the way. With our continuous learning initiatives, we strive to empower our employees to reach their full potential.
Machine Health Check Advisor/Service Controller in Leicester employer: Watling JCB Limited
At Watling JCB Limited, we pride ourselves on being a forward-thinking employer that values the growth and development of our employees. With a dynamic work culture that encourages flexibility and a 'can-do' attitude, we offer competitive salaries, uncapped commission opportunities, and a supportive environment where you can thrive in your career while contributing to our ongoing success as a leading JCB dealership.
StudySmarter Expert Advice🤫
We think this is how you could land Machine Health Check Advisor/Service Controller in Leicester
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Watling JCB Limited, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Machine Health Check Advisor/Service Controller at Watling JCB Limited.
We think you need these skills to ace Machine Health Check Advisor/Service Controller in Leicester
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Watling JCB Limited
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
