At a Glance
- Tasks: Engage with customers, manage machine health checks, and coordinate service bookings.
- Company: Join Watling JCB, a leading JCB dealership known for innovation and customer support.
- Benefits: Earn from £28,000 plus uncapped commission, with opportunities for growth and development.
- Other info: Flexible working hours with potential for overtime and a supportive work environment.
- Why this job: Be part of a dynamic team that values your input and fosters personal growth.
- Qualifications: Experience in service sales and a clean driving licence required.
The predicted salary is between 28000 - 35000 € per year.
Location: From £28,000.00 per year, uncapped commission at 5% (OTE of up to £35k)
Company Information: Watling JCB Limited is a privately owned and owner managed profit-making organisation and one of the most progressive JCB Dealerships in the World for the Sales and Customer Support of Construction, Industrial and Waste & Recycling equipment.
We are looking for a high calibre, forward-thinking, energetic person with a “can-do” attitude. We want people who thrive in a diverse and challenging work environment, who are receptive to change and who wholeheartedly embrace the opportunity to take responsibility for themselves and the company’s ongoing success. In such a dynamic and committed workforce, flexibility is essential, and many of our workforce, in accordance with role requirements, operate with a huge degree of commitment and energy to ensure our long-term strategy to remain the JCB Dealer of choice.
Main Purpose of the Role
- Liaising with customers to agree additional work identified through vehicle/machine health checks
- Arranging parts, booking work, producing accurate estimates
- Following up with customers to agree work
- Recording outcomes to determine success of vehicle/machine health checks
- Helping with office admin including invoicing, inputting information, booking services
Department Service Department
Duties/Responsibilities
- Build strong and positive relationships with customers
- Feedback any important customer information to the Company
- Monitor the backend systems and compile estimates for required further work
- Contact customer and sell identified work and other products and services we offer
- Liaise with the Parts department and hand over parts sales leads identified
- Liaise with Service Supervisors/Controllers keeping them informed of any critical machine health concern
- Input information to create worksheets
- Help invoice customers and follow up order numbers
- Occasional overtime on Saturday mornings, when required
- Other duties as deemed necessary to fulfil the role
Experience
- Proven track record of Parts/Service sales role within the Construction or similar industry
- Experience with Workshop Management Systems
- Clean driving licence and good driving record
- Proof of right to work in the UK
Hours – 08:00am to 17:00pm with 30min lunch
Please state your salary expectations with your application
Reference ID: MHC01LB
At Watling JCB, we understand that your professional journey is not just about the tasks you perform, but the growth and development you experience along the way. With our continuous learning initiatives, we strive to empower our employees to reach their full potential.
Machine Health Check Advisor/Service Controller in Leicester employer: Watling JCB Limited
At Watling JCB Limited, we pride ourselves on being a forward-thinking employer that values the growth and development of our employees. With a dynamic work culture that encourages flexibility and a 'can-do' attitude, we offer competitive salaries, uncapped commission opportunities, and a supportive environment where you can thrive in your career while contributing to our ongoing success as a leading JCB dealership.
StudySmarter Expert Advice🤫
We think this is how you could land Machine Health Check Advisor/Service Controller in Leicester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Watling JCB and understanding their values. Show them you’re not just another candidate; you’re genuinely interested in being part of their dynamic team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Machine Health Check Advisor. Highlight your experience in service sales and your ability to build strong customer relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Watling JCB.
We think you need these skills to ace Machine Health Check Advisor/Service Controller in Leicester
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you’re excited about the opportunity to work with us at Watling JCB and how you can contribute to our success.
Tailor Your CV:Make sure your CV is tailored to the Machine Health Check Advisor role. Highlight relevant experience in parts/service sales and any skills that align with our dynamic work environment. We love seeing how your background fits with what we do!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Watling JCB!
How to prepare for a job interview at Watling JCB Limited
✨Know Your Machines
Familiarise yourself with the types of construction and industrial equipment that Watling JCB deals with. Understanding the specifics of machine health checks and common issues will show your genuine interest and expertise in the field.
✨Showcase Your Sales Skills
Prepare examples from your past experience where you successfully sold services or parts. Highlight how you built relationships with customers and followed up on leads, as this role heavily relies on effective communication and sales acumen.
✨Emphasise Flexibility and Adaptability
Watling JCB values a 'can-do' attitude and flexibility. Be ready to discuss situations where you adapted to changes or took on additional responsibilities. This will demonstrate that you can thrive in a dynamic work environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s long-term strategy and how the Service Department contributes to it. This shows that you’re not just interested in the role but also in the company's vision and your potential impact within it.
