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- Tasks: Provide 1st and 2nd line IT support and manage IT inventory.
- Company: Leading property development company with a focus on sustainability.
- Benefits: Competitive salary, extensive benefits, and professional development opportunities.
- Why this job: Join a proactive team and contribute to meaningful projects in a sustainable environment.
- Qualifications: Relevant qualifications and experience with helpdesk systems.
- Other info: Dynamic role with opportunities for growth in the IT field.
The predicted salary is between 30000 - 42000 £ per year.
A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in London. You will provide 1st and 2nd line support, manage IT inventory, and ensure smooth operations across systems.
The ideal candidate has relevant qualifications, experience with helpdesk systems, and a commitment to professional development.
This role offers a competitive salary, extensive benefits, and a chance to contribute to meaningful projects in a sustainable development environment.
IT Service Desk Analyst — 1st/2nd Line Support (London) employer: Watkin Jones PLC
Contact Detail:
Watkin Jones PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Desk Analyst — 1st/2nd Line Support (London)
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or attend industry events. A friendly chat can give us insights and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should practice explaining how we’d handle specific issues, as this shows our problem-solving skills and readiness for the role.
✨Tip Number 3
Show off your passion for professional development! Be ready to discuss any relevant courses or certifications we've completed. This demonstrates our commitment to growth in the IT field.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team and contributing to their sustainable projects.
We think you need these skills to ace IT Service Desk Analyst — 1st/2nd Line Support (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with helpdesk systems and any relevant qualifications. We want to see how your skills align with the role of a Service Desk Analyst, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team. We love seeing candidates who are proactive and committed to professional development.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can manage IT inventory and ensure smooth operations, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Watkin Jones PLC
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of helpdesk systems and IT support processes. Be ready to discuss specific tools you've used and how you've resolved common issues in the past. This shows you're not just familiar with the tech, but that you can handle real-world problems.
✨Show Your Proactive Side
Since the role requires a proactive approach, think of examples where you've taken initiative in previous roles. Whether it was improving a process or helping a colleague, share these stories to demonstrate your commitment to making things run smoothly.
✨Understand the Company’s Values
Research the property development company and their focus on sustainable projects. Be prepared to discuss how your values align with theirs and how you can contribute to their mission. This will show that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare Questions That Matter
Have a few thoughtful questions ready to ask at the end of the interview. Inquire about their IT inventory management practices or how they measure success in the service desk role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
