Gateway Repairs Team Leader in Watford

Overview

Watford Community Housing

Salary: £45,000 – £55,000 – 37 hours per week

The Vacancy: We are looking for a Gateway Repairs Team Leader to manage a multi-skilled team to deliver excellent, customer-focused repairs and maintenance services, achieving quality and other targets as well as delivering value for money.

Introduction to the role

At Watford Community Housing, we provide vital services that help people to live better lives. We\’re looking for a Gateway Repairs Team Leader to continually seek improvements and innovations to enhance the service we offer.

Role purpose

To manage the Gateway Repairs Team in delivering high-quality customer services that improve residents\\\’ lives.

What are we looking for?

Essential

• Full driving licence
• Access to car or other means of transport to enable travel to and from sites in and around Watford
• You will need to maintain a satisfactory basic level DBS check

Desirable

• Experience managing a multidisciplinary or dispersed team, ideally in social housing repairs.
• Construction-related qualification or trade background; relevant CSCS card.
• Strong communication, negotiation and customer-service skills.
• Ability to plan, prioritise and manage workloads in a fast-paced environment.
• Confident using IT systems to analyse and report performance and financial data.
• Knowledge of property compliance: asbestos, fire safety, gas, electrical and legionella.
• Experience managing contractors, specifications, budgets and void/occupied property works.
• Positive approach to change, innovation and new technology.
• Ability to work flexibly, including out-of-hours duties.

View Full Job Description HERE

Who you\\\’ll work with

• Responsible to: Repairs Lead
• Responsible for: approx. 15 Multi-Skilled Operatives
• Department: Gateway Repairs Team

Our values

• Professional – We are honest, open and respectful. People trust us to keep our promises.
• Forward-thinking – We have a can-do attitude and embrace opportunities to improve and innovate.
• Collaborative – We work together as one team and build lasting partnerships to get results.

What can we offer you?

• 28 days\\\’ annual leave (pro rata)
• Employer pension contribution of up to 11%
• Development opportunities
• Comprehensive employee rewards scheme

How we work

We embrace agile working – blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly.

How to apply

If this sounds like your next role, click \’apply now\’, tell us why you\\\’ve got what it takes, and attach a copy of your current CV.

Closing date: 4th February 2026

Interviews: 9th February 2026

Please note we reserve the right to close the vacancy early if we receive a large response.