At a Glance
- Tasks: Support compliance workstreams to ensure resident safety and contractor performance.
- Company: Watford Community Housing prioritises customer safety and community well-being.
- Benefits: Enjoy 28 days annual leave, pension contributions, and flexible working options.
- Other info: Minimum of 3 days office work; apply by 25 July 2025.
- Why this job: Make a real impact in a supportive team while developing your career in compliance.
- Qualifications: GCSEs in Maths and English, ICT skills, and a customer-focused attitude required.
The predicted salary is between 22650 - 30000 £ per year.
Compliance Support Administrator – Watford Community Housing
At Watford Community Housing, the safety of our customers is our highest priority. An exciting opportunity has arisen in our Building and Resident Safety Team for an experienced Compliance Support Administrator to support the delivery of our compliance workstreams. If you are a reliable, driven individual, this is your chance to make a difference and take the next step on your career ladder.
£26,650 - £30,000, 37 hours per week
What\'s the role?
As part of our Building and Resident Safety Team, you will use your knowledge and skills in the key compliance areas such as gas, asbestos and water management to ensure that the business remains compliant, and our residents are safe in their homes. The right candidate will need the ability to support the delivery of our contract requirements and key performance indicators, ensuring the contractor remains on target. Develop and maintain high personal standards of customer care, behaving at all times in a courteous, polite and considerate way. Work effectively and professionally in challenging situations and seek support where appropriate.
Responsibilities
- Maintain accurate and current compliance records, utilising our asset management system.
- Ensure data integrity is maintained to a very high standard and that quality assurance process are followed.
- Coordinate contractor meetings, including addressing performance issues, escalating concerns where necessary, and taking clear, accurate minutes to maintain a full audit trail.
- Oversee contractor payments, including raising of purchase orders, inputting of invoices / valuation in a timely manner to ensure payment terms are met.
- Support the Compliance Leads by providing accurate and timely reports on key compliance areas.
- Support the organisation in compliance matters relating to repairs, maintenance, or wider programmes of work.
What are we looking for?
You will be customer-focused, with the ability to interact empathetically with a wide variety of people. You\'ll have an excellent grasp of compliance, and an understanding of how social housing providers operate. You will have a background in managing compliance or contractors, and knowledge of the housing or construction sectors would be a distinct advantage.
Essential qualifications
- GCSE A - C (min level 4) in Maths and English
- ICT literate
- Good team working skills
- Working to deadlines
- Good communications skills
- An understanding of database systems
- Ability to prioritise, organise and manage a diverse and complex workload
- Co-ordination of planned and cyclical programmes, to successful completion and on‑going compliance
- Raising orders and processing invoices and general administration
- Basic level DBS check required
Desirable qualifications
- Knowledge of the housing sector
- Knowledge of Microsoft Office including Excel
What can we offer you?
We know that people are our most valuable assets, so we offer a range of benefits including 28 days’ annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme.
How We Work
We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. This role will require a minimum of 3 days office working. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role.
How To Apply
If this sounds like your next role, click \'apply\', tell us why you\'ve got what it takes on our application form and send us a copy of your current CV. The closing date is 16th November 2025. We reserve the right to close the vacancy early if we receive a large response. Interviews will take place week commencing 17th November 2025.
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Finance and Sales
Industries: Non‑profit Organizations
Compliance Support Administrator in Watford employer: Watford Community Housing
At Watford Community Housing, we prioritise the safety and well-being of our residents, making us an exceptional employer for those looking to make a meaningful impact in their community. Our supportive work culture fosters professional growth through development opportunities and a comprehensive employee rewards scheme, while our flexible approach to agile working allows you to balance your responsibilities effectively. Join us in a role that not only offers competitive benefits but also the chance to contribute to the vital compliance work that keeps our communities safe.
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Support Administrator in Watford
✨Tip Number 1
Familiarise yourself with the key compliance areas mentioned in the job description, such as gas, asbestos, and water management. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during the interview.
✨Tip Number 2
Demonstrate your customer-focused approach by preparing examples of how you've successfully interacted with diverse groups in previous roles. Highlighting your ability to empathise and communicate effectively will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by discussing any experience you have in managing complex workloads or coordinating projects. Be ready to explain how you prioritised tasks and ensured deadlines were met, as this is crucial for the Compliance Support Administrator role.
✨Tip Number 4
If you have experience with database systems or Microsoft Office, particularly Excel, be sure to mention it. You could even prepare a few examples of how you've used these tools to maintain data integrity or generate reports, as this aligns directly with the responsibilities of the position.
We think you need these skills to ace Compliance Support Administrator in Watford
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and requirements for the Compliance Support Administrator position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience:In your CV and application form, emphasise any previous experience you have in compliance, contractor management, or the housing sector. Use specific examples to demonstrate your knowledge of compliance areas such as gas, asbestos, and water management.
Showcase Your Skills:Make sure to mention your ICT literacy, communication skills, and ability to manage a diverse workload. Provide examples of how you've successfully coordinated projects or worked under pressure to meet deadlines.
Craft a Compelling Cover Letter:Write a cover letter that not only explains why you're interested in the role but also showcases your customer-focused approach and ability to interact empathetically with various stakeholders. Make it personal and engaging to stand out from other applicants.
How to prepare for a job interview at Watford Community Housing
✨Show Your Compliance Knowledge
Make sure to brush up on your knowledge of compliance areas such as gas, asbestos, and water management. Be prepared to discuss how these areas impact resident safety and how you can contribute to maintaining compliance in the role.
✨Demonstrate Customer Focus
Since the role requires a strong customer focus, think of examples where you've interacted empathetically with clients or colleagues. Highlight your ability to maintain high standards of customer care, even in challenging situations.
✨Prepare for Data Management Questions
Given the importance of maintaining accurate compliance records, be ready to discuss your experience with database systems and data integrity. You might be asked how you ensure quality assurance processes are followed, so have specific examples in mind.
✨Highlight Teamwork and Communication Skills
The role involves coordinating contractor meetings and addressing performance issues, so emphasise your teamwork and communication skills. Prepare to share instances where you've successfully collaborated with others to achieve common goals.
