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- Tasks: Sell tickets, provide customer service, and manage guest lists at Watford Colosseum.
- Company: Join AEG Presents, a top-rated workplace known for unforgettable live events.
- Benefits: Enjoy perks like free shows, climbing The O2, and a supportive work culture.
- Why this job: Be part of an exciting venue and create memorable experiences for guests.
- Qualifications: Friendly communicator with attention to detail; must be available evenings and weekends.
- Other info: Diverse and inclusive workplace; training provided for success.
Are you looking to experience the extraordinary and help create unforgettable moments? Want to work for a company named in The Sunday Times Best Places to Work? Join the Show at Watford Colosseum – Become a Box Office Assistant! Be part of something new, exciting, and unforgettable.
AEG Presents is opening the doors to our newest live entertainment venue – Watford Colosseum – and we’re looking for vibrant, people-loving Box Office Assistants to be the welcoming face for every guest who walks through our doors. You’ll be right at the heart of the action, helping fans get tickets to the events they love and making sure their experience starts with a smile.
What You’ll Be Doing
- Selling tickets and handling ticket collections with efficiency and care
- Delivering Best-in-Class customer service that leaves a lasting impression
- Answering questions, resolving issues, and helping guests feel supported
- Managing guest lists for venue and artists – you’ll be the go-to for smooth entry
- Keeping the box office space professional, organised and welcoming
What We’re Looking For
- A friendly, confident communicator who loves helping people
- Strong attention to detail and solid admin skills
- Comfortable with Microsoft Office and learning new systems
- Available to work evenings and weekends – where the magic happens!
- A genuine passion for live events, music, and creating memorable experiences
Why not join us in writing the next chapter of Watford Colosseum’s story? If you’re ready to make your mark in live entertainment and work at a venue that will host tomorrow’s legendary performances, we want to hear from you.
We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and to climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.
Where: You’ll be based at the venue in Watford. You will need to be available to work evenings and weekends at events.
When: Interviews will be held w/c 14 July and we need people to start work with us on Monday 4 August 2025.
Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please make us aware.
We know that diverse teams make the strongest teams. That’s why we actively encourage people from all backgrounds, experiences and perspectives to apply.
If this role excites you but you’re wondering whether you meet every single requirement – don’t hold back. If you’ve got most of what we’re looking for and you’re passionate about what we do, we’d love to hear from you. You might be exactly who we need, in this role or another.
Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we’re building a workplace where everyone can thrive.
Box Office Assistants employer: Watford Colosseum
Contact Detail:
Watford Colosseum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Assistants
✨Tip Number 1
Familiarise yourself with the Watford Colosseum and its upcoming events. Knowing the venue's layout and the types of shows they host will help you engage with guests and answer their questions confidently.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be the first point of contact for guests, demonstrating a friendly and helpful attitude is crucial. Practice active listening and problem-solving to ensure a positive experience for everyone.
✨Tip Number 3
Show your passion for live events during your interactions. Whether it's in conversations or during the interview, expressing your enthusiasm for music and entertainment can set you apart as a candidate who truly cares about the role.
✨Tip Number 4
Be prepared to discuss your availability for evenings and weekends. Since this role requires flexibility, highlighting your willingness to work during peak times will demonstrate your commitment and reliability to the hiring team.
We think you need these skills to ace Box Office Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what AEG Presents is looking for in a Box Office Assistant. Highlight your customer service skills and any experience you have in ticket sales or event management.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the job requirements. Emphasise your communication skills, attention to detail, and any relevant experience in live events or customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for live events and your enthusiasm for the role. Mention why you want to work at Watford Colosseum and how you can contribute to creating unforgettable moments for guests.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for this role.
How to prepare for a job interview at Watford Colosseum
✨Show Your Passion for Live Events
Make sure to express your genuine enthusiasm for live events and music during the interview. Share any personal experiences that highlight your love for entertainment, as this will resonate with the interviewers and show that you align with their values.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. AEG is looking for friendly, confident communicators, so be ready to discuss situations where you went above and beyond to help someone.
✨Highlight Attention to Detail
Since the role involves managing ticket sales and guest lists, emphasise your strong attention to detail. You could mention specific instances where your organisational skills made a difference in your previous roles.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you would handle various situations at the box office. Think about potential challenges you might face and how you would resolve them, showcasing your problem-solving abilities.
