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- Tasks: Join our Living Space team as a Multi Trader, tackling diverse repair tasks.
- Company: Wates is a leading family-owned company with over 125 years in building and property maintenance.
- Benefits: Enjoy flexible working hours and be part of a supportive, inclusive culture.
- Why this job: Make a real impact in social housing while delivering excellent customer service.
- Qualifications: Must have NVQ Level 2, a driving license, and experience in multi trade settings.
- Other info: Recognised as Gold Investors in People and a Disability Confident employer.
The predicted salary is between 30000 - 42000 £ per year.
Location: Suite A6 Allied Business Centre, 1 Potter Place, Skelmersdale WN8 9PW
This is a Full Time/Flexible Working, Permanent vacancy that will close in 6 days at 23:59 BST.
Here at Wates, we have an opportunity for a Multi Trader to join our Living Space team in the West Lancashire area. As a Multi Trader, you will be working on our responsive maintenance contracts for one of our existing social housing providers.
The primary focus of this role will be to undertake all tasks to achieve first time fix and deliver a high standard of workmanship in a timely and productive manner, always affording excellent customer service to the client.
Key Accountabilities- Undertaking repair/renewal works across several trades, identifying the need for other trades to undertake the repair/renewal.
- Advising Supervisor in a timely manner where other trades are required.
- Working in partnership with other operatives to complete projects.
- Completing daily work sheets detailing work undertaken and materials used after each job undertaken.
- Working in a timely and productive manner to complete projects.
- Affording excellent customer service to client representatives.
- At all times, work to Wates Health & Safety Professional Standards, including commitment to and understanding of the company’s safeguarding policy towards children and vulnerable adults.
We are looking for individuals who are qualified to a minimum of NVQ Level 2, have a driving license, and have working experience within a multi trade setting already.
Work for WatesWates is one of the UK’s leading family-owned development, building, and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
- Thriving places – working with customers, partners, and communities to create places that are more sustainable, inclusive, and full of opportunity.
- Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
- Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Multi Trade Operative employer: Wates Group
Contact Detail:
Wates Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Trade Operative
✨Tip Number 1
Familiarise yourself with Wates' values and mission. Understanding their commitment to creating thriving places, people, and the planet will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your multi-trade experience in conversations. Be ready to discuss specific projects where you've successfully completed repairs across different trades, as this will showcase your versatility and problem-solving skills.
✨Tip Number 3
Prepare to discuss your approach to customer service. Since the role involves interacting with clients, think of examples where you've gone above and beyond to ensure customer satisfaction, as this will be crucial for the position.
✨Tip Number 4
Be proactive in asking questions during your interview. Inquire about the team dynamics, ongoing projects, and how Wates measures success in their maintenance contracts. This shows your genuine interest in the role and the company.
We think you need these skills to ace Multi Trade Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in multi-trade settings. Emphasise any relevant qualifications, such as your NVQ Level 2, and detail specific projects where you've demonstrated excellent customer service and workmanship.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention Wates' commitment to sustainability and community, and explain how your values align with theirs. Be sure to include examples of your previous work that demonstrate your ability to achieve first-time fixes.
Highlight Relevant Skills: In your application, clearly outline the trades you are proficient in and any additional skills that may be beneficial for the role. This could include teamwork, communication, and time management skills, which are essential for working effectively with other operatives.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and up-to-date. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Wates Group
✨Showcase Your Multi-Trade Skills
Make sure to highlight your experience across various trades during the interview. Be prepared to discuss specific projects where you successfully completed multi-trade tasks, as this will demonstrate your versatility and capability to handle the diverse responsibilities of the role.
✨Emphasise Customer Service
Since excellent customer service is a key part of the job, share examples of how you've provided outstanding service in previous roles. Discuss how you handle client interactions and resolve issues, as this will show that you understand the importance of client satisfaction.
✨Demonstrate Health & Safety Awareness
Familiarise yourself with Wates' Health & Safety Professional Standards and be ready to discuss how you prioritise safety on the job. Providing examples of how you've adhered to safety protocols in past positions will reflect your commitment to maintaining a safe working environment.
✨Prepare Questions About the Company
Research Wates and their values, especially their focus on sustainability and community. Prepare thoughtful questions about their projects and initiatives, which will show your genuine interest in the company and how you align with their mission of reimagining places for people to thrive.
