At a Glance
- Tasks: Support clients with contract administration and manage financial processes effectively.
- Company: Join Wates FM, a leading family-owned company with over 125 years of experience in property maintenance.
- Benefits: Enjoy private medical insurance, generous holiday, and excellent learning opportunities.
- Why this job: Be part of a team that values sustainability and inclusivity while making a real impact.
- Qualifications: Experience in contract support, proficiency in Microsoft Office, and strong communication skills required.
- Other info: A Basic DBS check will be needed; we value fair treatment for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
This is a Full Time/Flexible Working, Permanent vacancy that will close in 19 days at 23:59 BST.
The Vacancy
CONTRACT SUPPORT ADMIN
We have an exciting opportunity for an experienced Contract Support Administrator to join our team at our offices in Manchester. The focus of this role will be to deliver robust, high-quality, and cost-effective solutions to support our clients on core business requirements and provide contract support administration.
ABOUT THE ROLE
We are looking for someone with experience working in a similar role, proficient in Microsoft Office Applications, Concept, and Mosaic, with knowledge of finance processes and an understanding of basic financial concepts such as revenue, cost, and profit.
To succeed, you should be an excellent communicator with great attention to detail, a self-starter, and capable of planning and organizing your time effectively.
Key Responsibilities
- Update the client Concept system and Quote Tracker/Contractor Call out Tracker.
- Report on PPM works and raise call outs to contractors for reactive works, quotations, and submissions to clients for both reactive and project works.
- Compile monthly breakdowns for invoicing extra works.
- Log engineering holidays on tracker and input overtime for monthly paid engineers.
Wates FM provides Facilities Management services in technically demanding environments, including some of the UK’s best-known companies, offering stand-alone hard services, planned and reactive maintenance, and technically led FM solutions to single and multi-site operations. This is an office-based position.
WHAT WE OFFER
Extensive corporate benefits including private medical insurance, a 5% employer pension contribution, a health and wellness programme, 22 days holiday plus bank holidays, and more.
Excellent learning and development opportunities to support your career growth.
Industry-leading family leave benefits, including 26 weeks of fully paid maternity leave and 8 weeks of fully paid paternity leave.
**Please note, due to the nature of this role, a Basic Disclosure and Barring Service (DBS) check will be required at offer stage. We assess applicants with criminal convictions on an individual basis and are committed to fair treatment regardless of criminal record. Additional pre-employment checks may also be required.
Wates is a leading family-owned development, building, and property maintenance company with over 125 years of legacy in the built environment.
Our purpose is ‘reimagining places for people to thrive,’ guided by our three promises:
- Thriving places: Creating sustainable, inclusive, and opportunity-rich environments.
- Thriving planet: Protecting nature and combating climate change through collaboration and innovation.
- Thriving people: Building opportunities and relationships where everyone feels included, invested, and cared for.
We are proud to be recognized as a Gold Investors in People and a Disability Confident employer. Our recruitment processes are fair and non-discriminatory, including for applicants with an offending background.
Awards
- Best Project – Inside Housing Development Awards
- 2022 Construction News Awards Winner
- Gold Award – Investors in People 2022
- Gold Award – Considerate Constructors Schemes (CCS) National Site Awards
- Top 50 Employers for Women 2022
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Contract Support Administrator employer: Wates Group
Contact Detail:
Wates Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Administrator
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Concept and Mosaic. If you haven't used them before, consider taking online tutorials or courses to boost your confidence and demonstrate your commitment to learning.
✨Tip Number 2
Brush up on your financial knowledge, especially around basic concepts like revenue, cost, and profit. Being able to discuss these topics fluently during an interview will show that you understand the financial aspects of the role.
✨Tip Number 3
Prepare examples from your past experience where you've successfully managed time and organised tasks effectively. This will help you illustrate your self-starter attitude and attention to detail when speaking with us.
✨Tip Number 4
Research Wates FM and their values thoroughly. Understanding their commitment to sustainability and community will allow you to align your answers with their mission during the interview, making you a more appealing candidate.
We think you need these skills to ace Contract Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Contract Support Administrator. Emphasise your proficiency in Microsoft Office Applications, Concept, and Mosaic, as well as your understanding of finance processes.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples from your previous roles that demonstrate your ability to deliver high-quality solutions and manage time effectively.
Highlight Relevant Skills: In your application, clearly outline your skills related to the key responsibilities mentioned in the job description, such as updating systems, reporting on works, and compiling invoicing breakdowns. This will show you understand the role's requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Wates Group
✨Know Your Tools
Familiarise yourself with Microsoft Office Applications, Concept, and Mosaic before the interview. Being able to discuss your proficiency in these tools will demonstrate your readiness for the role.
✨Understand Financial Concepts
Brush up on basic financial concepts such as revenue, cost, and profit. Be prepared to explain how these concepts relate to contract support administration, as this knowledge is crucial for the position.
✨Showcase Your Communication Skills
As an excellent communicator, you should be ready to provide examples of how you've effectively communicated with clients or team members in previous roles. This will highlight your ability to manage relationships and deliver high-quality solutions.
✨Demonstrate Attention to Detail
Prepare to discuss specific instances where your attention to detail made a difference in your work. Whether it was through accurate reporting or meticulous planning, showcasing this skill will align with the expectations of the role.