At a Glance
- Tasks: Join our Waiting team to serve delicious food and create memorable moments for guests.
- Company: Marston’s, a vibrant pub company that values personality and teamwork.
- Benefits: 30% off meals, flexible hours, health discounts, and career progression opportunities.
- Other info: Explore various career pathways and enjoy a lively atmosphere at Marston’s.
- Why this job: Gain valuable skills while working in a fun, supportive environment with diverse teammates.
- Qualifications: No experience needed, just a passion for great customer service and teamwork.
The predicted salary is between 10 - 12 £ per hour.
We’re on the lookout for new Waiting teammates to join our team! New to hospitality? You won’t be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It’s not just delivering delicious, quality food. It’s about creating happy, memorable moments that leave our guests coming back for more. Whether you’re an expert now or you’re just starting out, we’re here to help you become your absolute best.
As part of our Waiting team you’ll:
- Be responsible for taking orders, serving and upselling our fantastic food and drinks
- Be passionate about providing brilliant customer service
- Care about the wider team, turning your hand to support wherever needed
- Gain people, marketing and operational skills whilst getting paid for it!
- Be encouraged to progress in your role whilst achieving a long-term career (if that’s what you’re after)
What comes next is up to you: Whether you’d like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us:
- 30% off at all our pubs, restaurants, and hotels
- A reliable hours contract, to give you the security you deserve
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
- Flexible and part time hours offered to work around your family or higher education
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts)
- Health Screening Discounts
- Long Service Awards
- Gym Discounts
- 24-hour GP helpline
- Mortgage Advice and support
- Fantastic range of apprenticeship programmes to support your career
- A friendly and lively atmosphere, working alongside passionate and diverse teammates
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Waiting Staff employer: Waterwheel (92258)
At Marston's, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. With flexible hours, competitive benefits like discounts across our venues, and numerous opportunities for career progression, we empower our Waiting Staff to thrive in their roles while creating memorable experiences for our guests. Join us in a lively atmosphere that celebrates individuality and fosters personal growth, making Marston's not just a job, but a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Waiting Staff
✨Tip Number 1
Get to know the pub scene! Visit local pubs, chat with staff, and soak up the atmosphere. This will not only give you insights into what makes a great waiting team but also help you connect with potential employers.
✨Tip Number 2
Practice your customer service skills! Whether it’s serving friends at a dinner party or volunteering at events, every bit of experience counts. Show us you can create those happy, memorable moments that keep guests coming back.
✨Tip Number 3
Don’t be shy about reaching out! Use our website to apply directly and follow up with a friendly email. A little initiative goes a long way in showing your enthusiasm for joining the team.
✨Tip Number 4
Be yourself during interviews! We value personality over everything else, so let your true self shine through. Share your passion for hospitality and how you can contribute to creating that lively atmosphere we love.
We think you need these skills to ace Waiting Staff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Tailor Your Application:Make sure to tailor your application to the Waiting Staff role. Highlight any relevant experience or skills, even if it’s from a different field. We love seeing how your background can add value to our pubs!
Be Passionate About Service:We’re all about creating memorable moments for our guests, so express your passion for customer service in your application. Share any experiences where you’ve gone above and beyond to make someone’s day better!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing perks!
How to prepare for a job interview at Waterwheel (92258)
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to talk about the dishes and drinks shows your enthusiasm for the role and helps you connect with the interviewers. Plus, it’s a great way to demonstrate your ability to upsell!
✨Showcase Your People Skills
As waiting staff, customer service is key. Prepare examples of how you've provided excellent service in the past or how you’ve handled difficult situations. This will highlight your ability to create those memorable moments for guests.
✨Emphasise Team Spirit
Talk about your experiences working in a team. Mention how you’ve supported colleagues in busy times or contributed to a positive atmosphere. This aligns perfectly with the company’s values of caring for the wider team.
✨Be Yourself and Have Fun
The company values personality, so don’t be afraid to let yours shine through! Be genuine, show your passion for hospitality, and remember to enjoy the process. A relaxed attitude can make a great impression!
